California Jobs

Administrative Assistant / Customer Service


Pay$29.00 - $50.00 / hour
LocationSan Jose/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 32439602594

      Join to apply for the Administrative Assistant / Customer Service role at SARL ARTILEC

      Location: Remote (US)

      Estimated Weekly Salary: $29.00 - $50.00

      The AR Specialist is responsible for billing, collections, and posting for assigned accounts, in an accurate and timely manner. This position resolves billing issues and reports on trends.

      Qualifications

      • Associate degree in a related field and/or the equivalent combination of training, education, and experience
      • 3-5 years of medical accounts receivable and billing experience
      • Expert in Microsoft Office, including Word and Excel
      • Excellent written and verbal communication skills
      • Ability to manage multiple tasks and prioritize needs
      • Strong attention to detail
      • Strong interpersonal skills with a focus on customer service
      • Personable and positive demeanor, especially when dealing with customers and patients
      • Ability to work independently with minimal supervision
      • Ability to establish and maintain effective working relationships with peers, providers, management, and contacts inside and outside of the organization
      • Excellent follow-up, problem-solving, and organizational skills

      Responsibilities

      • Manage collection activities of outstanding accounts receivable from patients and insurance payers
      • Resolve billing problems and reduce accounts receivable delinquency
      • Develop positive relationships with clients, payer representatives, and colleagues
      • Investigate and resolve disputes/issues, working with other departments as needed
      • Analyze and report trends; suggest process improvements
      • Meet or exceed departmental deadlines and goals
      • Maintain confidentiality in accordance with HIPAA and company policy
      • Present a professional appearance and demeanor
      • Comply with policies and procedures
      • Post payments and balance books as needed
      • Enter charges according to coded details
      • Adapt quickly to changing business needs
      • Handle Protected Health Information per HIPAA regulations
      • Perform other duties as assigned

      Work Environment & Physical Demands

      • Primarily sedentary, involving frequent use of a computer and phone
      • No travel required
      • Remote work environment

      Benefits

      • 401(k) and matching
      • Dental, health, vision insurance
      • Disability and life insurance
      • Flexible spending account
      • Paid time off

      Additional Details

      • Seniority level: Mid-Senior level
      • Employment type: Full-time
      • Job function: Administrative
      • Industry: Construction
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  • About the company