• Job Description

  Req#: 4264

  Job Description

  ADMINISTRATIVE ASSISTANT

  FACULTY OF HEALTH

  NorQuesters are difference makers and we’re searching for someone dedicated to finding ways forward to join our Faculty of Health Studies as a casual Administrative Assistant.

  Reporting to the Team Lead, Business Planning, the casual Administrative Assistant role provides administrative and operational assistance within the Faculty of Health Studies Division on an as needed basis. This role must communicate directly with students answering inquires in a timely and professional manner. They will succeed by supporting staff and faculty with activities following the NorQuest College policies and procedure manual, and as such, must have a strong understanding of business administration. This role may take on a variety of tasks depending on scheduling needs, current projects and grant funding, including anything from occasional hours per month to project work in a full-time capacity for several months. Flexibility and availability are key attributes of this role.

  HOW YOU'LL MAKE A DIFFERENCE

  • Provide frontline customer service to students in a timely and courteous manner.
  • Problem solve customer queries.
  • Meet required customer service standards in all tasks.
  • Communicate with internal and external stakeholders in a positive relationship building manner.
  • Assist with electronic and paper records management.
  • Complete ad-hoc room and audio-visual equipment bookings.
  • Assist with curriculum updates using Moodle, templates, and spreadsheets.
  • Support coordination of events such as professional development activities.
  • Support the administration of instructor surveys to students.
  • Prepare student orientation packages.
  • Provide administrative support using office equipment, word processing tools, and databases.
  • Create meeting minutes, agendas, and supporting materials.
  • Complete purchase order requests as needed.
  • Prepare and distribute mail.
  • Provide recommendations for improvements to administrative procedures.
  • Other duties as assigned.

  WHAT YOU BRING

  • A Business or Administration degree is preferred. Consideration may be given to those with a Business or Administration Diploma, Administrative Professional Certificate and/or considerable relevant experience.
  • 3+ years directly related experience in a post-secondary environment or similarly complex portfolio.
  • Experience working with PeopleSoft and Moodle is required.

  WHAT MAKES YOU A DIFFERENCE MAKER

  As a difference maker, you bring

  • Exceptional professionalism, accountability, and dependability.
  • Meticulous about quality of work.
  • Alignment with college values.
  • Customer service driven work style.
  • Critical thinking and problem solving skills.
  • Team Player attitude.
  • Technology-skilled and continuous learning mindset.

  SALARY: $22.00-$27.57 hourly reflective upon what you bring, AKA your education and experience. We are looking for 8 casual positions which also includes 11.2% in lieu of vacation and benefits.

  We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

  Our Commitment to Equity, Diversity, and Inclusion :

  We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

  NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

  NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

  ACCESSIBILITY: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to human.resources@norquest.ca.

  APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

  PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

  COMPETITION NUMBER: 2023-4264

  CLOSING DATE: October 30, 2023 @ 11:59PM MST

• About the company

  NorQuest College is a publicly funded community college in Edmonton, Alberta, Canada.

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