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Job Description
- Req#: C9313-25-0425?language=en&page=58&sort=publicationDateDesc
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Job summary
Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!
We have an excellent 12 months fixed term opportunity for a Receptionist/Administrative Assistant to join our West Leicestershire Neighbourhood Community Mental Health Team within the directorate of Adult Mental Health.
The Team is based on two sites in Hinckley, the Orchard Resource Centre on Hill Street and Hynca Lodge, on Tudor Road. Please note that the successful candidate will need to alternate to provide a service to both sites as required. This is a full-time role and you will be working 37.5 hours Mon to Fri 9am to 5pm The Team provides comprehensive support to adults with mental health problems. And consists of nurses; medics; Occupational Therapists and Psychologists.
As a Receptionist/ Administration Assistant for the West Leicestershire Team you will be responsible for providing a comprehensive administration service to a specific area of the mental health team which will include supporting a clinical team. The main duties will be around the provision of an effective; efficient and friendly front of house reception service, meeting health professionals; contractors; patients; relatives and visitors. You will need to be quick thinking whilst working within policies and guidelines.
Main duties of the job
*Please note we do NOT offer Sponsorship for this role*
As an Administration Assistant/Receptionist you will be the first point of contact for telephone enquiries and face to face from patients and referrers. You will be working proactively as part of the wider administrative and clinical teams including other services within the directorate of Mental Health and Clinical and Medical Staff. You will be processing referrals, data inputting, supporting the wider teams as per service needs and other general administration duties. For this you will require good working knowledge of Microsoft Office applications, excellent IT skills and highly organised with good planning skills.
The role includes telephone and written correspondence with patients, Service Users, liaising with family members/carers, GPs and other primary care services, other external NHS services or partner agencies, such as Social Care and the Police.
About us
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Details
Date posted
08 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
003993
Job locations
Hynca Lodge
Tudor Road
Hinckley
Leicester
LE10 0EW
Job descriptionJob description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Qualifications
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
Hynca Lodge
Tudor Road
Hinckley
Leicester
LE10 0EW
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
Hynca Lodge
Tudor Road
Hinckley
Leicester
LE10 0EW
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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