Salary: $3,858.40 - $5,428.80 Monthly
Location : Torrance, CA
Job Type: Permanent Full-time
Job Number: 25051133AAI
Department: Varies
Opening Date: 04/30/2025
Closing Date: 5/7/2025 11:59 PM Pacific

DESCRIPTION
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT

IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.

The City of Torrance is recruiting for detail-oriented Administrative Assistants I with a strong focus on customer service to be part of the Torrance Team!

The Position

Administrative Assistants play a key role in supporting a department's mission to provide a superior level of public service and interdepartmental support in the most practical and competent manner possible. As a key ambassador to the department's mission, this position is critical in its contributions to productivity. This position performs advanced administrative and clerical duties requiring independent judgement and discretion and may provide training and/or direction to less experienced office support staff.
The Administrative Assistant I position is utilized throughout multiple departments in the City. The current vacancies are in the General Services , Transit, and Public Works Departments!

For more information about the duties of an Administrative Assistant, please click here.

*Note: The Eligible List (list for hire) resulting from this recruitment will be valid for six months and will be used to fill future vacant Administrative Assistant I positions in any Department.
QUALIFICATION GUIDELINES

Education and Experience
Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and skills would be:

Graduation from high school or G.E.D. equivalent and one (1) year of experience performing general clerical and customer service work requiring the use of a personal computer and other standard office equipment; specialized training in office skills and effective use of standard office software is highly desirable.

License and/or Certificates
Possession of a valid California Class C Driver License and safe driving record may be required for assignment to some positions in the classification.

Successful candidates will possess the following:

• Strong attention to detail;
• Excellent written and verbal communication skills;
• Proven track record of handling confidential matters with a high level of discretion;
• Exceptional customer service skills, with a proven ability to address and resolve customer inquiries, complaints, and feedback efficiently and empathetically;
• Demonstrated ability to work well in high pressure situations and effectively handle multiple projects and constantly shifting priorities

HOW TO APPLY & EXAM PROCESS
Application period will open on Monday, May 5, 2025 at 7:30 a.m. Interested candidates must submit an online application and supplemental questionnaire at The application submission period will close on May 7, 2025 at 11:59 p.m.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Written Exam: Weighted 40% (Tentatively scheduled for May 19, 2025)
Oral Exam: Weighted 60% (Tentatively scheduled for June 3, 2025)
SPECIAL NOTES
Visit www.TorranceCA.Gov to find out more information about our community.

The City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement. Information about this requirement may be obtained from the City Clerk's office.
Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) ###-#### before the test date.
As a condition of employment, candidates must pass a background check.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.

City of Torrance Inclusion Statement

The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
BENEFIT SUMMARY FOR TORRANCE CITY EMPLOYEES ASSOCIATION (TCEA)
Note: Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.

Health, Dental, Vision and Life Insurance (sec. 4.9)
The City's monthly contribution for health insurance is as follows:
Employee Only Employee +1 Employee +2 or more
Full Time 597.68 1140.36 1595.96
Part-Time
(hired prior to 1/1/08) 484.21 912.20 1249
Part-Time
(hired after 1/1/08) 356.16 619.92 828.82

The City's monthly contribution for vision insurance is $3.33
The City's monthly contribution for dental insurance is $38.22/EE only and $76.44/EE +1 or more
The City provides a Cash In-Lieu payment of $400 per month for eligible full-time employees for as long as the employee opts-out of medical coverage
City provides a $50,000 life insurance policy
Permanent Part-Time Employees (Sec. 2.8)
Permanent part-time employees working 20 hours per week are entitled to all benefits. Accrual of time and money shall be ½ the amount received by full-time employees.
Premium Pay (sec. 3.1)
Designated Assignments: Varies (see Sec 3.1.E)
Bilingual Pay: $50/month (max 20 employees)
Certification Pay: 5% of base with Paralegal Certification (Legal Assistant II)

Night Shift Differential (sec. 3.5)
Swing Shift: 5% over base pay when ½ or more of the shift is worked after 4:00 p.m.
Graveyard Shift: 7 ½% when ½ or more of the shift is worked after midnight

Minutes (Sec. 3.6)
Clerical employees assigned to take minutes at evening City Council meetings, paid overtime rate (minimum of 2 hours)
Holidays (sec. 4.1)
13 paid holidays (New Year's Day, Martin Luther King Jr. Day, Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day & New Year's Eve).

Vacation Leave (sec. 4.2)
Vacation accrual rate per month:
Years 1 -2 : 8.67 hours; Year 3: 9.33 hours; Year 4: 10 hours; Years 5 - 9: 12.hours; Years 10 - 20: 15.35 hours; Years 21 - 24: 16.67 hours; Year 25+: 17.33 hours
Maximum Accrual 500 hours

Sick Leave/Personal Leave (sec. 4.3)
Accrue 6 hours per month; maximum accrual of 500 hours.
*Eight (8) hours per month for employees hired before 7/1/75 (except for those not covered by LTD).
**Two work shifts of sick leave may be used for personal leave

Bereavement Leave (sec. 4.6)
Three (3) work shifts (up to two additional work shifts for travel 300 miles or more)
And, two (2) work shifts without pay per death of eligible family members

Disability Insurance (sec. 4.9)
Employee receives 2/3 base pay after elimination period (14 consecutive days for STD and 180 consecutive days for LTD)
*(See Sec 4.9.B.1a for details on coverage for employees who don't qualify for commercial policy).

Retirement (sec. 4.10)
PERS 2@55, single highest year and military buy-back and supplemented by Social Security.
Employees hired prior to 2/1/2011, City pays 7% EPMC*
Employees hired on or after 2/1/2011, pay 7% EPMC*
*Employer Paid Member Contribution (EPMC)
PERS 2@62
"New members" hired on or after 1/01/2013, pay (50%) of normal cost with three year average final compensation.

Deferred Compensation (Sec. 4.11)
457 Plan: Enrollment is voluntary
Family Leave (Sec. 9.8)
40 hours unpaid participation per calendar year
01

The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?

• Yes
• No

02

I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history.I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job.I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application.I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application.I have read these statements in their entirety and understand them completely and to their fullest.

• Yes
• No

03

What is your highest level of education?

• High School diploma or equivalent
• Some college coursework
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• None

04

Do you have experience as an administrative assistant to an executive or manager?

• Yes
• No

05

How much full-time work experience do you have in customer service?

• Less than 1 year
• More than 1 year, but less than 3 years
• More than 3 years, but less than 5 years
• More than 5 years

06

How much full-time work experience do you have performing data entry?

• Less than 1 year
• More than 1 year, but less than 3 years
• More than 3 years, but less than 5 years
• More than 5 years

07

How much full-time work experience do you have utilizing and maintaining databases?

• Less than 1 year
• More than 1 year, but less than 3 years
• More than 3 years, but less than 5 years
• More than 5 years

08

How much full-time work experience do you have coordinating and maintaining calendars and/or events?

• Less than 1 year
• More than 1 year, but less than 3 years
• More than 3 years, but less than 5 years
• More than 5 years

09

Do you have experience in any of the following areas? Please check all that apply:

• Invoice processing
• Requisition and contract processing
• Budget reconciliation
• Payroll/Timekeeping
• None

10

What is your level of experience using Microsoft Word?

• Beginner
• Intermediate
• Advanced
• Expert
• None

11

Please describe the types of documents you have produced using MS Word.
12

What is your level of experience using Microsoft Excel?

• Beginner
• Intermediate
• Advanced
• Expert
• None

13

Please describe the types of documents you have produced using MS Excel.
14

What is your level of experience using MS PowerPoint?

• Beginner
• Intermediate
• Advanced
• Expert
• None

Required Question