• Job Description

  Req#: 3015699

  Strength Through Diversity

  Ground breaking science. Advancing medicine. Healing made personal.

  Roles & Responsibilities

  The World Trade Center Health Program at the Mount Sinai Clinical Center of Excellence offers high-quality, compassionate healthcare to those directly affected by the September 11th terrorist attacks. Services include medical monitoring and treatment and mental health services for eligible 9/11 responders.

  The Administrative Assistant II provides a wide variety of administrative support services for the World Trade Center Mental Health Program including, preparation and control of records, statistics and reports regarding operations and personnel matters. May serve as administrative liaison with others related to purchasing, facilities and operations.

  Qualifications

  • Associates Degree in Secretarial Science or related field, or HS/GED plus two years of related experience (Bachelors Degree preferred).
  • 2-3 years administrative or medical office experience required
  • Experience working in a mental health practice is preferable

  Responsibilities

  • Researches, locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares statistical reports.
  • Assists in the planning and logistical arrangements for forums, conferences, workshops and meetings.
  • Investigates, evaluates and resolves typical administrative or operational problems or situations affecting the work unit.
  • Checks materials submitted for supervisor’s attention to ensure all relevant data, authorizations and pertinent information are included.
  • Ensures adequate restock of supplies for department.
  • Screens and schedules patient appointments.
  • Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions.
  • Screens and prioritizes all incoming mail for needed action and follow up.
  • Distributes incoming mail requiring attention to appropriate individual(s).
  • Provides front-end coverage as needed either at WTC MH monitoring or treatment location .
  • Monitors and updates schedules and available databases with visit status, visit status reminders and follow-up appointments.
  • Maintains patient files in electronic medical records system.
  • Enters data from questionnaires completed by patients to an internal database.
  • Scans and uploads copies of questionnaires completed by patients to an internal database or electronic medical records system.
  • Performs data entry QA.
  • Performs other related duties as assigned.

• About the company

  The mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

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