• Job Description

  Req#: C9275-25-0288?language=en&page=272&sort=publicationDateDesc

  Job summary

  Administrative Assistant - Infant Feeding Team

  Division: Women, Children and Young People

  Care Group: Women's Care

  Band: 2

  Salary: £24,169 Per Annum/Pro Rata

  We are recruiting for an Administrative Assistantwho shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

  Main duties of the job

  We are looking to recruit a well organised, experienced and friendly team member to provide administrative support to the Medway Maternity Infant feeding team. We are an externally funded, dynamic team providing exceptional levels of support to our families facing difficult and sometimes complex feeding journeys. We work within a multidisciplinary including maternity, neonatal and health visiting. We are funded by Medway Council and provide ongoing data and statistics of the work we do to them on a quarterly basis, alongside reporting to the UNICEF Baby Friendly Initiative to support our units level 3 accreditation. The role will require both initiative, high organisation skills and the ability to work with multiple considerations to effectively fulfil the responsibilities expected.

  Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

  We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

  To contribute to our exciting future and become part of our team, apply today.

  About us

  Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time ?

  Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.

  As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

  Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

  OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

  B - Bold

  E - Every person counts

  S - Sharing and open

  T - Together

  Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

  Details

  Date posted

  30 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year Per Annum/Pro Rata

  Contract

  Fixed term

  Duration

  9 months

  Working pattern

  Part-time

  Reference number

  275-0525AA-IFT

  Job locations

  Medway NHS Foundation Trust

  Windmill Road

  Gillingham, Kent

  ME7 5NY

  
  

  Job description

  Job responsibilities

  Key Responsibilities:

  Administrative support to the infant feeding team to include:

  Updating and maintaining team spreadsheets

  Managing antenatal education patient bookings

  Handling telephone enquiries

  Liaising with other teams including community and ward staff

  Monitoring generic email and actioning appropriately

  Sending Feedback survey forms

  Managing pump loan administration

  Distribution of antenatal education attendance lists

  Creation and management of antenatal education whatsapp groups

  Manage and update infant feeding padlet resource

  Manage/order stock items for team

  Manage/maintain breast pump log

  Where necessary, work patterns, actions, and schedules are adapted to meet the needs of clients and other members of the team

  Establish and maintain relationships with other members of staff

  Assist in helping promote Quality of Care and maintaining standards in the Department

  Job description

  Job responsibilities

  Key Responsibilities:

  Administrative support to the infant feeding team to include:

  Updating and maintaining team spreadsheets

  Managing antenatal education patient bookings

  Handling telephone enquiries

  Liaising with other teams including community and ward staff

  Monitoring generic email and actioning appropriately

  Sending Feedback survey forms

  Managing pump loan administration

  Distribution of antenatal education attendance lists

  Creation and management of antenatal education whatsapp groups

  Manage and update infant feeding padlet resource

  Manage/order stock items for team

  Manage/maintain breast pump log

  Where necessary, work patterns, actions, and schedules are adapted to meet the needs of clients and other members of the team

  Establish and maintain relationships with other members of staff

  Assist in helping promote Quality of Care and maintaining standards in the Department

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level (including Maths and English)
  • Administration NVQ kevel 2 or equivalent

  Experience

  Essential

  • Previous administrative experience
  • Previous experience working with members of the public

  Desirable

  • Previous experience working within the NHS

  Skills

  Essential

  • Digital skills to include Microsoft Office
  • Data entry
  • Excellent communication skills, both written and oral

  Desirable

  • Evidence of ability to be organised, reliable and work independently

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level (including Maths and English)
  • Administration NVQ kevel 2 or equivalent

  Experience

  Essential

  • Previous administrative experience
  • Previous experience working with members of the public

  Desirable

  • Previous experience working within the NHS

  Skills

  Essential

  • Digital skills to include Microsoft Office
  • Data entry
  • Excellent communication skills, both written and oral

  Desirable

  • Evidence of ability to be organised, reliable and work independently

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Medway NHS Foundation Trust

  Address

  Medway NHS Foundation Trust

  Windmill Road

  Gillingham, Kent

  ME7 5NY

  
  

  Employer's website

  https://www.medway.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Medway NHS Foundation Trust

  Address

  Medway NHS Foundation Trust

  Windmill Road

  Gillingham, Kent

  ME7 5NY

  
  

  Employer's website

  https://www.medway.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice