• Job Description

  Req#: 21868

  How you'll help us Keep Climbing (overview & key responsibilities)

  How you will help us Keep Climbing (overview & key responsibilities):

  
  

  This individual will report to the Managing Director, Operations Strategy - In-Flight Service and will be expected to perform advanced, diversified, and confidential administrative duties for two Managing Directors and their direct reports.

  The Administrative Assistant (AA) to MD - In-Flight Service will interact with individuals inside and outside the company with a high degree of professionalism and business presence. The candidate must be resourceful, efficient, and demonstrate an energetic "can-do" approach to this position's responsibilities.

  
  

  Key Responsibilities:

  • Consistently make safety and security, of self and others, the priority.
  • Ability to handle confidential information with professionalism, discretion, and diplomacy.
  • Creates, manages, and supports multiple schedules, meetings, and travel itineraries; ensure alignment of IFS (In-Flight Service) events via partnership with other administrative assistants and key stakeholders.
  • Acts as an information source on policies, procedures, processes, and practices
  • Office organization/filing, documenting, and preparing reports, organization charts, presentations documents, memos, letters, and other documents using Delta’s technology suite of tools.
  • Monitors and purchase office supplies using Delta’s supply chain resources.
  • Creates, submits, and reconciles expense reports and invoice statements.
  • Welcomes visitors and callers with Delta Brand Attributes and ensures their requests are followed-up upon by researching with the proper team members; prepares responses to written correspondence having routine and sometimes complex inquiries.
  • Coordinates details and participates in event planning and execution, for direct team and IFS initiatives, including meeting details, A/V conference set-up, conference rooms, presentation and materials preparation, catering coordination, venue layouts, etc.
  • Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.

  
  

  What you need to succeed (minimum qualifications)

  • Proven experience as a team player, experience with completing various tasks on-time with high quality.
  • Highly responsible, advanced in multitasking and can manage multiple high-level projects; ensure project tasks are completed promptly and with a high degree of quality.
  • Embraces diverse people, thinking and styles and role model Delta’s values.
  • Possess advanced computer skills in Microsoft Outlook and strong working knowledge of Windows-based applications.
  • Ability to handle confidential information with professionalism, discretion, and diplomacy.
  • Maintain professionalism and business maturity when faced with demanding situations and able to find solutions.
  • Must be team-oriented and able to coordinate activities across multiple departments working closely with administrative assistants in other areas.
  • Must be a self-starter and proactive, resourceful, flexible, and efficient, strong quality mindset.
  • Have the necessary skills to effectively write business correspondence.
  • Must be able to apply attention to detail to ensure accuracy achieve deadlines.
  • Must have the ability to coordinate the schedules of multiple aspects of projects and leader calendars.
  • Must have the ability to communicate verbally and in writing with all levels of the organization including executive levels.
  • Must be performing satisfactorily in present position.

  
  

  What will give you a competitive edge (preferred qualifications)

  • Robust administrative assistant experience.
  • Previous In-Flight Service experience.
  • Functional knowledge of IFS team management tools such as MyTeam, DBMS (Data Base Management System), MSS (Managers Self Service).
  • Experience in corporate expense and travel management policy and procedures.

  
  

• About the company

  Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier.

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