• Job Description

  Req#: 14424

  General information

  Press space or enter keys to toggle section visibility

  JobID

  14424

  Position Level

  Individual Contributor

  Team

  Business Operations

  Working Time

  Full-Time

  Position Type

  Regular

  Travel Requirements

  5%

  Workplace Type

  Hybrid

  Preferred Location

  Louisville, KY

  Description & Requirements

  Press space or enter keys to toggle section visibility

  At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

  We are currently looking for an Administrative Assistant to join our iPay team. This position requires one to be driven, motivated, and agile. This role will provide administrative support to executive leadership, department leads, and associates in daily tasks that ensure the office runs smoothly. In this position, you will serve as the point of contact for all the Louisville office functions. You will be an essential component to the success of the entire office. You will be responsible for organizing client meetings, processing invoices for payments, preparing written correspondence, and travel accommodations for leadership. There may be other special projects that you will work on such as presentations, employee fun events, and other cross-functional responsibilities.

  This position will work in a hybrid model from our Louisville, KY office at least 2 days per week.

  What you’ll be responsible for:

  • D aily administrative operation of one or more functional departments including managing and submitting invoices for approval for accounting.

  • Provides department leader(s) with administrative support, including but not limited to: coordinating schedules and appointments, organizing travel arrangements, drafting documents, and establishing agendas.

  • Fields direct calls, voicemails, emails, and direct requests from department managers and employees, as well as employees in other departments.
  • Writes, edits, and proofreads department communications, interoffice and departmental handouts, letters, articles, and various types of correspondence.

  • Analyzes unit operating practices, such as record keeping systems, forms control, office layout, suggestion systems, personnel and budgetary requirements, and performance standards to revise established procedures.
  • Handles confidential material relevant to company operations.
  • Conducts special analytical projects to assist professionals within the department.
  • Arranges use of conference rooms and use of outside facilities.
  • Collaborates with various staff and departments to complete special projects.
  • Studies management methods in order to improve workflow, simplify reporting procedures, or implement cost reductions.

  • Promotes a positive atmosphere and work environment in the department.
  • May perform other job duties as assigned.

  What you’ll need to have:

  • Minimum of 2 years of experience within an administrative assistant role or business office experience.

  What would be nice for you to have:

  • Previous leadership experience preferred.

  • Excellent speaking and writing abilities.
  • Familiarity with Microsoft Office products such as Teams, Outlook, Excel.
  • Able to apply company policies and procedures to resolve issues.
  • Able to prioritize and plan work activities as needed.
  • Able to meet aggressive deadlines and handle multiple and complex projects.

  If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

  Why Jack Henry?

  At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

  We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

  Culture of Commitment

  Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

  Equal Employment Opportunity

  At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

  No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

  Requests for full corporate job descriptions may be requested through the interview process at any time.

• About the company

  Jack Henry & Associates, Inc. is a technology company and payment processing services for the financial services industry.

Notice