Administrative Assistant

Job Description

Our Service Department is seeking a dedicated and versatile Administrative Assistant. The ideal candidate will be proactive, organized, and capable of handling multiple tasks to support the Director of Operations and ensure smooth departmental operations.

Responsibilities

• Learn and perform duties of both the dispatcher and administrative assistant roles.
• Order parts and equipment as needed.
• Maintain communication with customers to ensure satisfaction and timely updates.
• Track and follow up on estimated arrival times for ordered parts.
• Document and schedule training sessions for staff.
• Assist in various tasks to alleviate the workload of the Director of Operations.

Essential Skills

• Proficiency in Outlook and Microsoft Office Suite.
• Ability to navigate and utilize accounting and dispatch systems.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Friendly and approachable demeanor, with a willingness to go above and beyond.

Additional Skills & Qualifications

• Degree preferred but not required.
• HVAC knowledge is a plus but not required.
• Experience in customer service, data entry, front desk, clerical, and administrative assistance.

Work Environment

Monday-Friday / 8:00am-5:00pm

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Knoxville,TN.

Application Deadline

This position is anticipated to close on May 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.