• Job Description

  Req#: 363112

  POSITION TITLE: Administrative Assistant, Operations
  LOCATION: Baltimore, MD
  TRAVEL: N/A

  POSITION SUMMARY

  The NAACP is seeking a highly organized, collaborative team member with extensive knowledge of office management systems and procedures to serve as an Administrative Assistant. The Administrative Assistant will perform administrative duties related to Operations.

  RESPONSIBILITIES/DUTIES

  • Respond to all correspondence consistent with department values and objectives while building trusting relationships;
  • Provide administrative support to the Department, including organizing daily calendars and meetings and maintain manageable schedules by understanding the time demands of Operations activities;
  • Answer and direct phone calls with exceptional service, eliciting positive responses from others;
  • Serve as liaison technologies support (i.e., computers, applications, and other devices);
  • Attend meetings, record key issues and prepare and timely disseminate follow-up materials to meeting participants;
  • Provide suggestions to improve office operations and troubleshoot problems;
  • Oversee filing system for all new hard copy and online documents to support efficient office operations;
  • Organize procedures and day-to-day tasks to ensure ease of execution;
  • Serve as a trusted advisor handling confidential information with utmost maturity, discretion, and diplomacy;
  • Prepare and disseminate high-quality communications including external mailings;
  • Process the required paperwork for employee reimbursements, department disbursement packages, contract approvals, and other administrative-related matters;
  • Assist VP of Field and Membership Operations with preparation of information for meetings and presentations; and
  • Perform any other related duties as may be assigned by the VP of Field and Membership Operations or other designee.

  
  

  QUALIFICATIONS

  Education/Professional Experience

  • Associate’s Degree with 1-2 years of general business experience and strong knowledge of standard office procedures and protocols;
  • Experience working within an operation’s department is preferred;
  • Demonstrated ability to use interpersonal skills to achieve outcomes within a complex organization successfully;
  • Demonstrated strong organizational and multitasking skills;
  • Outstanding written and verbal communication skills; and
  • Proficiency with MS Windows and Office 365, including Outlook, PowerPoint, Word, and Excel.

• About the company

  The National Association for the Advancement of Colored People is a civil rights organization in the United States, formed in 1909 as an interracial endeavor to advance justice for African Americans by a group including W E B Du Bois, Mary White Ovingt...

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