There are lots of reasons to join the City of Parkland’s dynamic team of public servants! Besides competitive pay, we offer great benefits, learning opportunities, professional development, and a team that truly cares about each other. That’s why we were named one of Sun-Sentinel's 2022 Top Workplaces based on what our own employees had to say about their experience working for the City of Parkland! Check out the benefits tab of this ad to learn more about our great benefits!

What you'll do:

This position performs clerical duties and assists with general administrative support for the Parks & Recreation Department.

• Answers telephones and directs calls accordingly, in a timely, courteous, and positive manner.
• Receives public questions, provides answers and solutions, in person and by telephone; responds to inquiries from employees, citizens and other and refers, when necessary, to the appropriate person or department.
• Accepts and processes program registrations, rental reservations and approved refunds utilizing the City’s RecTrac software.
• Greets, sign in and direct patrons upon arriving to facility.
• Records facility attendance.
• Assists with purchasing and accounts payable functions related to the department to include entering purchase requisitions, monitoring purchase orders, and reconciling invoices.
• Operates office machines as required.
• Receives, sorts, and distributes incoming mail.
• Duplicates, scans, and distributes documents.
• Composes, types and edits correspondence, reports, memos, and other material as needed.
• Assists in the development of notices, flyers, brochures, newsletters, media releases, news articles, and other informational material about programs and services.
• Provides front desk operations training to department employees.
• Performs other related duties as required/assigned.

EDUCATION AND EXPERIENCE

• High School Diploma or GED.
• Three (3) years of experience in an administrative position.
• Must possess FEMA 100, 200, and 700 certifications, or the ability to obtain within the first six (6) months of employment.
• Driver’s license with an acceptable driving record.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of department practices and policies.
• Skill in Microsoft Office and Excel.
• Skill in the use small office equipment, including copy machines or multi-line telephone systems.
• Skill in using computers for data entry.
• Skill in using computers for word processing and accounting purposes.
• Ability to meet the public and establish effective working relationships with City employees, employees of other agencies, and the public.
• Ability to multi-task and maintain complex records and prepare accurate reports.
• Ability to work independently with little supervision.
• Ability to maintain confidential information.

• Work environment is typically performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.
• The work is sedentary work and requires exerting up to 10 pounds of force occasionally and negligible amount of force constantly to move objects.
• Additionally, the following physical abilities are required: manual dexterity, hearing, mental acuity, repetitive motion, speaking, talking, and visual acuity.