• Job Description

  Req#: JR-9614

  If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

  PURPOSE: To assist President, Executive Vice President with Administrative Support.

  DIMENSIONS:

  • Responsible for accurate, timely processing of correspondence and reports
  • Responsible for multi-facets of executive administration support
  • Must possess strong communication skills and utmost professionalism.

  
  DUTIES:

  • Answer phones, take messages and/or direct calls to appropriate person/department for Administration and transfer calls to appropriate departments as necessary.
  • Greet members, vendors, delivery persons, while always following safety protocols; handle business or direct to appropriate personnel.
  • Issue, record, and track Visitor and Temporary Badges as needed.
  • Field incoming calls and disseminate them to the appropriate department/employee when warranted.
  • Maintain department files.
  • Order office supplies and maintain upkeep of office machines when required.
  • Receive and process incoming mail.
  • Review invoices and provide approval for submission to EVP for payment.
  • Assist with vendor management functions.
  • Prepare for meetings/trainings as necessary (refreshments, meal set-up, etc.).
  • Call in/confirm settlements as necessary for Accounting Department (from SVP/CFO or VP Investments).
  • Check receipts and prepare expense reports as necessary.
  • Log in/distribute monthly reports, make follow-up copies as necessary for Executive VP.
  • Make employee travel arrangements for Executive VP approved.
  • SECU travel.
  • Perform any other related jobs/duties/reports as assigned.

  REQUIREMENTS:

  • Ability to communicate effectively, considerable knowledge of office management procedures, office equipment, extreme accuracy and concern for detail aspects of related jobs.
  • Proficiency in Microsoft Office applications and tools.
  • Must be an efficient typist, able to produce written materials with a minimum of errors.
  • Ability to keep confidential records.
  • High School graduate or equivalent experience.
  • Neat, professional appearance.
  • Must obtain good basic secretarial skills and PC skills.
  • Must have ability to set priorities as well as take care of routine matters.
  • Must possess high level of self-control and calm under pressure.
  • Must be honest, dependable and alert.
  • Must have initiative and be well organized.
  • Must be neat, professional, dependable and punctual.
  • Must be able to speak English fluently.
  • Must use proper procedures and methods to perform tasks quickly and accurately.
  • Must use tact and good judgment in dealing with problems.
  • Must communicate effectively with all types of people.
  • Must maintain composure and a helpful, courteous attitude in handling members and individuals outside the Credit Union.
  • Must be able to cooperate and collaborate with co-workers.

  JOB ENVIRONMENT:

  • Office setting with physical proximity to other employees.
  • Some background noise from other employees, copy machine, and telephone.

  PHYSICAL DEMANDS:

  • Must be able to comprehend and carry out verbal and written instructions.
  • Job requires a substantial amount of sitting.
  • Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
  • Use hands and fingers to press telephone key pad and lift telephone receiver.
  • Must be able to comprehend phone calls.
  • Must be able to lift 10 pounds.

  SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

  Disclaimer

  State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

• About the company

  State Employees' Credit Union is a North Carolina state chartered credit union headquartered in Raleigh, North Carolina regulated under the authority of the Credit Union Division of the NC Department of Commerce.

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