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Administrative Assistant / Receptionist
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Job Description
- Req#: 5309886
- Serve as the primary point of contact for the Commission by operating a multi-line switchboard, greeting visitors, and managing front-office security and the general agency inbox.
- Provide administrative support for the Administration Division, including drafting reports, managing travel logistics, processing reimbursements, and handling event registrations.
- Offer technical assistance to lenders, real estate agents, and the public regarding Homeownership programs while ensuring accurate data entry into agency databases.
- Coordinate daily mail and logistics, including routing incoming faxes/packages, preparing outgoing shipments (USPS, FedEx, UPS), and managing conference room reservations.
- Perform Notary Public duties and assist the Administrative Assistant 5 (Supervisor) with special projects and various agency-wide tasks.
- Facilitate meeting preparations by managing signage for Commission meetings and providing logistical support for external partners
- Excels at providing excellent customer service as the initial point of contact for all callers and visitors.
- Proficient in operating multi-line phone systems, accurately directing inquiries, and communicating clearly and professionally, both verbally and in writing.
- Competent at maintaining office security, including managing visitor access and issuing badges.
- Ability to quickly learn and apply knowledge of Commission programs (e.g., Homeownership, Multifamily Housing) to assist callers and visitors accurately.
- Demonstrated experience in preparing correspondence and reports using word processing, spreadsheet, and database applications
- Capable of handling general office duties, including sorting mail and route packages
- Skilled in accurate data entry
- Ability to take action to learn and grow: Takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians.
- Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve.
- High school diploma or equivalent
- Demonstrated experience in a clerical, office, or administrative position
- Working knowledge of Microsoft Office and Salesforce
- Completed NEOGOV online application.
- Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
- List of three or more professional references. (all references must be current and/or former supervisor/managers)
- Current resume indicating relevant experience, knowledge, skills, and education.
- Yes
- No
- Yes
- No
- Yes
- No
- Government Job Boards (Careers WA, Governmentjobs, etc.)
- Indeed
- Referral (Family, Friends, Staff)
- WSHFC Website
- Internal Recruitment
- Glassdoor
- Work Source
- NCSHA Job Board
- Jd prefered
- Flexjobs.com
- Career Fair
- Radio Advertisement
- Newspaper/Magazine
- Other
Salary: $22.56 - $30.29 Hourly
Location : King County - Seattle - Downtown Business, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-03215
Department: Housing Finance Commission
Opening Date: 04/15/2026
Description
**In addition to the salary posted above, this position is currently receiving an additional 5% premium pay due to the position being in King County.
The Washington State Housing Finance Commission is seeking an Administrative Assistant and the receptionist for the Administration Division.
The Administration Division is responsible for the oversight and support of all divisions and programs of the Commission. The Administration Division also supports the board of Commissioners who provide oversight and approval of Commission policies and programs.
This position provides support to the Admin Division and performs general support duties for the entire Commission. They are the first point of contact for clients and partners who visit the Commission's office. The incumbent must be a highly professional, customer service-oriented member of the team
The duty station for this position is Seattle, WA. The work associated with this position will be performed through a hybrid schedule, four days per week onsite. This may increase based on business needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements.
Who we are:
The Commission is a market-driven and self-supporting agency created to provide below-market rate financing for building, purchasing, or preserving affordable housing and nonprofit capital facilities. The Commission functions as a financing conduit between developers, lenders, first-time home buyers, real estate professionals, and nonprofit organizations to provide affordable financing for homes, rental housing, civic and social services facilities, energy conservation projects and first-time farmers and ranchers.
We believe that creating a diverse, inclusive, and equitable environment is important and vital to the success of the Commission. We believe in working together to create an environment free from harassment and discrimination and moving beyond simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each individual.
Duties
Principal Responsibilities:
Qualifications
We are most interested in candidates who meet or exceed the following criteria:
Preferred/Desired:
A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team
Supplemental Information
Benefits/Salary:
We offer a generous benefits package that includes a full array of family medical, dental, life and long-term disability insurance coverage; a state retirement plan; deferred compensation; 12 paid holidays; paid vacation, sick and military leave; subsidized bus, train, or ferry passes; credit union memberships; alternate workweek schedules, and telecommuting.
The hiring range for this position is $22.56 to $26 Hourly. However, the full salary range for this position is $22.56 to $30.29 Hourly. We may go higher based on the following: experience, internal equity, and market. Salary is negotiable.
Application Procedures:
Applicants who meet the qualifications are asked to submit all of the following items to be considered for this position:
Web Site:
Applicants are encouraged to apply as soon as possible. The recruitment process will be open until filled. First review of applications is April 29, 2026.
Please include your name and pronouns in your application to ensure we address you appropriately throughout the application process.
To qualify and receive veteran's preference, you must attach a copy of the discharge, DD214 or NGB Form 22, with your application materials.
By submitting the application materials, you are indicating that all information is true and correct to the best of your knowledge. You understand that the Housing Finance Commission may verify information and that untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. Only those individuals who clearly demonstrate the stated qualifications will be considered.
The Washington State Housing Finance Commission is committed to providing equal employment, job assignments and promotional opportunities to all qualified applicants and employees. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. We are committed to providing reasonable accommodation to all staff as needed. Women, black, Indigenous and people of color, persons with disabilities, persons over 40 years of age, all honorably discharged veterans and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may contact the WSHFC Recruiting Team at Christopher.vasquez@wshfc.org or at (206) 287-4439.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
01
Are you currently authorized to work in the United States for any employer, and do you acknowledge that the Commission will not now, or in the future, provide visa sponsorship (e.g., H-1B, TN, etc.) for this position?
02
Do you understand and acknowledge that this position does not offer relocation assistance or any other bonuses and that individuals must reside in Washington State to be considered?
03
This position requires the incumbent to work onsite at our downtown Seattle office four days per week. Depending on division's needs, an additional onsite day may be required. Please note that this is not a remote position, and no full-time remote work exceptions will be made. Are you able to meet this requirement?
04
How did you learn of this employment opportunity?
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