• Job Description

  Req#: 25-57714
  JOB DESCRIPTION
  Interview: Phone Interview and Virtual Interview
  
  Shift: Monday to Friday 8am to 5pm
  
  Job Title: Sales Support Associate
  Location: United States: Ohio: Toledo World Headquarters
  PURPOSE OF THE JOB
  This position provides administrative assistance for the Foam Sales organization in order to offer our sales professionals more time in front of customers. The Sales Support Associate is the first point of contact for members of the sales organization, and is responsible for the dissemination of information. The ideal candidate is a team player and active learner who adapts to change and consistently finds ways to eliminate waste in processes across the organization.
  Reports to: Sales Director
  JOB RESPONSIBILITIES
  Service our Sales Team
  Coordinate and administer sales team meetings, customer events, and conference.
  Work directly with Sales team on needs of Trade Shows and industry events
  Maintain/Own various FOAM Sales Team Outlook distribution lists
  Maintain/Own Sales Team Rosters and shared BOX folder
  Maintain Customer Profiles
  Document follow-up necessities for above mentioned events
  Annual National Sales meeting: Partner with the FOAM Administrative Coordinator to fully align expectations and needs for the FOAM Sales team on space, awards, attendees, etc...
  Customer events – assist in coordinating location selection, managing communications and registration process, and ordering of food and beverage
  Trade Shows – (For small to medium Trade Shows) booking booth, order all marketing materials from 2 Scale, and coordinate with attendees and vendor. Attend event to set up booth, meet with customer to review messaging and content of event, work in the booth, interact with customers, give out marketing material. For large trade shows, collaborate with the Trade Show Administrator.
  Contractor Events, Conference Calls – work directly with the Sales Director, RSL or ASM
  Communicate and order promotional items, business cards, and other marketing related needs
  Assist sales team with customized requests for graphics, print jobs (local marketing)
  Educate and assist sales team with questions while navigating OC systems and software (i.e. BI/Concur)
  Investigate budget and policy related questions as needed
  Manage regional membership dues and seasonal tickets
  Promo tracking for credits issued through pricing
  Research and escalate questions pertaining to toolbox orders and literature/sample availability
  Work closely with FOAM Sales Operations with needs related to sales territories, customer requests, mailings, etc...
  Coordinate and assist with travel arrangements as needed
  Additional duties as needed, dependent upon areas supported.
  Manages our Agent pricing documents
  Uses Opportunity pipeline section of CRM to track jobs for agents
  Participates in CRM and Portal test and learns and is a dynamics user
  Eliminate waste from the sales organization
  Eliminate waste through process improvement and operating efficiency
  Identify opportunities to develop, maintain and execute standard practices
  Educate sales team on available tools (Powe BI, MyOC, etc)
  Participating in on-going team meetings to leverage knowledge and best practices from sales support across the company
  Demonstrate teamwork
  Work effectively with others to meet or exceed organizational goals
  Share best practices
  Proactively offer solutions to benefit the sales organization
  Leverage resources in a manner that ensures accountability in meeting deadlines
  Support a teaming environment and see opportunity in change
  JOB REQUIREMENTS
  MINIMUM QUALIFICATIONS:
  Bachelor’s degree preferred
  Prior experience in providing administrative support to a Sales organization
  MS Dynamics and CRM experience
  This role is based out of our World Headquarters building in Toledo, OH, with in-office expectations at least 3 days a week
  EXPERIENCE:
  Experience in an ever-changing, fast-paced environment
  Proven experience in project management and organization of meetings and events
  Ability to work independently and in teams
  Prior support of field sales in administrative capacity
  Experience in problem solving and identifying solutions in the best interest of the company and the customer
  Ability to identify, act on, and lead continuous change management improvement efforts
  Knowledge Power BI is helpful
  
  EEO:
  “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

• About the company

  Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

Notice