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Administrative Specialist


Pay$14.50 / hour
LocationGrand Rapids/Michigan
Employment typeFull-Time

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  • Job Description

      Req#: C4AD14C764
      Employer Industry: Health and Wellness Programs

      Why consider this job opportunity:
      - Pay rate of $14.50 per hour
      - Opportunity for career advancement and growth within the organization
      - Hybrid work options available for flexibility
      - Comprehensive health care plan including medical, dental, and vision
      - Retirement plan options including 401k and IRA
      - Supportive work culture with wellness resources and catered food

      What to Expect (Job Responsibilities):
      - Manage and respond to inquiries from members via email and live chat
      - Submit requests to relevant departments to resolve recurring issues
      - Ensure timely response and resolution of escalated inquiries
      - Educate customers on the program and assist with website navigation
      - Track, analyze, and report on improvements to current processes

      What is Required (Qualifications):
      - Proficiency in Microsoft Office
      - Strong customer focus and effective communication skills
      - Ability to adapt to various situations and challenges
      - Experience in data entry

      How to Stand Out (Preferred Qualifications):
      - Experience with Salesforce
      - Previous data entry experience

      #HealthAndWellness #CustomerService #CareerOpportunity #HybridWork #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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