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Job Description
- Req#: 3850247
Employer Industry: Home Medical Equipment Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient health outcomes
- Involvement in team activities, mentoring, and training with co-workers
- Opportunity to contribute to the achievement of departmental and organizational goals
What to Expect (Job Responsibilities):
- Guide patients through the employer's services using a patient-centered approach
- Respond to patient needs via emails and phone calls in a timely manner
- Troubleshoot equipment problems and make recommendations for improving quality of care
- Ensure accurate order processing and follow-up with delivery expectations
- Identify trends in processes to improve efficiency and create cost savings
What is Required (Qualifications):
- High School Diploma or equivalent
- One (1) year of work-related experience in healthcare administrative, financial, or insurance customer services
- Two (2) years of work-related experience for senior-level positions, including one (1) year of exact job experience in a Medicare certified environment
- Strong verbal and written communication skills
- Proficient in Microsoft Office applications
How to Stand Out (Preferred Qualifications):
- Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment
- Ability to recognize weaknesses in existing systems and offer creative solutions
- Proven decision-making, analytical, and problem-solving skills
#HomeMedicalEquipment #HealthcareServices #PatientCare #CareerOpportunity #TeamCollaboration
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