Remote Jobs
Agent Support Specialist
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Job Description
- Req#: 5122173008
Employer Industry: Insurance Technology Services
Why consider this job opportunity:
- Salary up to $60,000
- Opportunity for career advancement and growth within the organization
- Work-from-home stipend and employer-provided equipment for a successful remote work setup
- Comprehensive benefits including multiple medical plans, 100% employer-covered dental and vision, and a 401(k) retirement plan
- Equity compensation eligible for this position
- Flexible time off policy to support work-life balance
What to Expect (Job Responsibilities):
- Respond to agent inquiries via calls, live chats, and emails, providing accurate information and timely resolutions
- Review and process carrier appointment requests, ensuring accuracy and compliance with carrier requirements
- Communicate with carrier representatives to clarify discrepancies, resolve issues, and track appointment statuses
- Maintain accurate records of communications and appointment activities in HubSpot CRM
- Collaborate with internal teams to address agent concerns and streamline processes
What is Required (Qualifications):
- 5+ years of experience in the insurance industry; experience in insurtech is preferred
- Knowledge of P&C insurance carriers, appetites, and processes
- Strong experience with databases, reporting, and tracking tools
- Proficiency in MS Office (particularly Excel) and Google Suite
- Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Insurance license preferred but not required
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
#InsuranceTechnology #CustomerSupport #CareerGrowth #RemoteWork #EquityCompensation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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