• Job Description

  Req#: R00081061

  AbbVie's mission is to discover and produce innovative medicines that provide solutions to the serious health problems of today while relevant to the medical challenges of tomorrow. We seek to transform people's lives in several key therapeutic areas such as immunology, oncology, neuroscience, opthamology, virology, in addition to relevant products and services from our Allergan Aesthetics portfolio. We are proud to be a Great Place to Work company.

  AbbVie France is recruiting an Future Fit Apprentice. The position is to be filled from September 2023.

  Main Missions

  In line with the strategy of Abbvie France, the brand teams, and in coordination with the global and local teams, the Future Fit Partner Intern acts as a change agent to support the Abbvie France transformation towards omni-channel customer engagement.In the Business Excellence & ACE transformation team and under the Future Fit Capabilities Manager, the FF Partner Intern will be in charge:

  • As a Future Fit Intern, the mission is to support brand & in-field teams developing and mastering leading practices around the 5 Future fit capabilities (Brand Excellence, In-Field Excellence, Patient Experience, Customer Experience Digital transformation & Winning with data) to serve the customers & patients, via adapted learning programs.
  • Understand the brand, therapeutical area & customers to anticipate trends and support brand team and in-field future fit learning prorgams design and deployment.
  • Support brand teams and Future Fit pole in special project management relative to the 5 Future fit capabilities
  • Contribute in developing the learning experience within the affiliate around the 5 Future Fit Capabilities: Brand Excellence, In-Field Excellence, Patient Experience, Customer Engagement & Winning with data with the ambition to build & sustain a learning organization.

  As a Future Fit partner intern, you will contribute to the development and implementation of Future Fit learning strategies including competencies assessment.
  You will contribute to the development, implementation of local learning platform ‘The Academy’ dedicated for Brand Teams and InField Teams. This role involves the design, development, and delivery of learning programs (onboarding, continuous development & launch) and initiatives (awareness program, community of practices, …) to enhance the learning experiences of BT & IFT. In this role you will collaborate with various teams to ensure that the learning programs are aligned with the organization's goals, objectives, and brand strategies

  • Contribute in managing The Academy for BT & IFT and content, including production and administration of the tool
  • Support in carrying the competency frameworks for BT and IFT projects
  • Contribute in designing the learning experience on FF on onboarding, continuous development & launches (analyze needs, define objectives, define tools and supports, etc)
  • Promote training content internally
  • Contribute in adapting and refining the ecosystem to new and future challenges related to business needs and mid/long-term learning trends.
  • Collaborate with various teams to identify Future Fit learning needs and create content that meets those needs
  • Contribute to the transformation initiatives

  Main Business Relationships

  Internal :

  Customer Excellence (CEX), BTS, BUM, DVM, DR, CMA Managers, Training Manager, Patient Relations Officer, Brand Team(s), In-field teams, other departments (Medical, Legal, Finance, Pharmaceutical Affairs, OEC, QA, PV… )

  Global Customer Excellence.

  External :

  Communication agencies – Consulting Companies

  Related Knowledge

  • Marketing
  • Learning
  • Insight management
  • Brand management
  • Customer engagement / Go to market
  • Digital and omni-channel marketing
  • Change management
  • Analytics
  • Project management
  • Pharmaceutical environment
  • Scientific and business knowledge
  • English

  Minimum Level of Initial Training Required

  Required experience:

  • You have a Bachelor’s degree or equivalent
  • Currently pursuing a masters degree
  • Knowledge of the broader healthcare environment and knowledge of commercial aspects.
  • Knowledge in Marketing, Customer Engagement, and/ or SalesForce Excellence tools and systems
  • English language proficiency verbally and in writing

  Qualities you will develop in the role:

  • Business orientation
  • Customer orientation
  • Strategic thinking
  • Ability to analyze and synthesize.
  • Ability to influence.
  • Relational skills
  • Organizational skills
  • Rigor
  • Project management
  • Imagination and creativity
  • Innovation management
  • Curiosity of mind
  • Ability to identify business opportunities.
  • Ability to motivate, convince, build consensus.

  What other information is important to you?
  
  Working at AbbVie France also means benefiting from a work environment designed for its employees. Indeed, our offices are located in the Rungis business park, 5 minutes from the city of Rungis, and served from Paris by the RER C, streetcar 7, and bus 216. A gym, as well as canteens, restaurants, and food trucks are also located in the business park.
  
  Being on a work-study program at AbbVie France means having the opportunity to be accompanied by a dynamic team that will help you develop your skills. You will also receive full reimbursement of your transportation costs, luncheon vouchers and paid vacations.
  
  Equality, diversity and inclusion are essential pillars for us. We are proud to have built an environment that allows each of our employees around the world to reach their full potential.

  
  

  You can find us at www.abbvie.com / @ABBVIE on Twitter, Facebook, Instagram, YouTube LinkedIn.

  
  

  AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.

  
  

• About the company

  AbbVie is an American publicly traded biopharmaceutical company founded in 2013.

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