Remote Jobs
Analyst II, Home Office Tech
What's your preference?
Job Description
- Req#: R-045584
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90/hour
- Comprehensive benefits package including 401K matching, health benefits, employee stock options, and paid time off
- Opportunity for career advancement and growth within a leading financial services firm
- Innovative and supportive work environment that fosters creativity and professional development
- Chance to make a real impact in an organization dedicated to helping financial advisors serve their clients
What to Expect (Job Responsibilities):
- Provide Tier 2 support for end-user computing devices for internal employees and contingent workers
- Respond to incidents and requests within a ticketing system, ensuring timely resolution
- Deploy and troubleshoot end-user computing devices, including laptops, desktops, and printers
- Install, configure, and troubleshoot Windows and MAC operating systems and applications
- Maintain a high degree of customer service while adhering to service management principles and standard operating procedures
What is Required (Qualifications):
- Must be able to work 100% from a corporate office, 5 days a week
- Minimum of 2 years of tech support experience, including support for Windows and Mac systems
- Experience with Microsoft Active Directory, Microsoft Office, Office 365, and corporate networks
- An Associate degree, Certificate, or Boot Camp in Computer Science or equivalent training/experience
- Strong communication skills and a collaborative attitude
How to Stand Out (Preferred Qualifications):
- Working knowledge of various Windows OS, networking principles, and mobile technologies
- Experience with workstation setup, refreshes, and conference room support
- Proficiency in troubleshooting VPN connectivity for remote users
#FinancialServices #TechSupport #CareerOpportunity #CompetitivePay #InnovativeEnvironment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.