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Application Specialist III
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Job Description
- Req#: R-165958
Employer Industry: Environmental Services
Why consider this job opportunity:
- Salary up to $103,000.00 USD annually
- Comprehensive medical, dental, and vision benefits coverage
- Generous retirement plan with company match and Employee Stock Purchase Plan (ESPP)
- Opportunity for career advancement and growth within the organization
- Supportive and inclusive work environment with a strong commitment to sustainability
- Paid Time Off (PTO) and Employee Assistance Program (EAP)
What to Expect (Job Responsibilities):
- Investigate, diagnose, and resolve complex application-related issues while fulfilling service requests
- Schedule work to meet priorities and minimize business disruption
- Maintain application security and functionality through temporary fixes and workarounds
- Create user stories and defects for product teams, ensuring continuous improvement
- Train and mentor new team members and less experienced application specialists
What is Required (Qualifications):
- Minimum of 5 years of experience with ITSM processes and toolsets
- Minimum of 5 years of experience with knowledge management methodologies and toolsets
- Advanced level IT certification in a specialty area (Technical, Process, etc.)
- Foundation level certification in IT Service Management
- Minimum of 5 years of experience supporting enterprise-level applications in a virtual support environment
How to Stand Out (Preferred Qualifications):
- Minimum of 5 years of experience writing SQL queries to retrieve and manipulate data
- Minimum of 2 years of experience with problem identification techniques
- Understanding of agile project management processes
#EnvironmentalServices #ITSupport #CareerOpportunity #CompetitivePay #SustainabilityInnovation
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