• Job Description

  Req#: 59996

  About Kerry

  Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

  About the role

  Hiring a collections analyst for North America brings significant value to Kerry by strengthening cash flow through faster recovery of overdue accounts, particularly those over 90 days. This role supports improved financial KPIs like DSO, reduces bad debt risk, and enhances the customer experience through region-specific engagement. It also relieves operational pressure on the credit and collections team while contributing actionable insights to support strategic decisions.

  Key responsibilities

  • All aspects of collections regarding Debtors’ Ledger.
  • Resolving customer financial queries via phone and email.
  • Inbound and outbound calls.
  • Liaising with market contacts regarding customer queries.
  • Managing overdue payments.
  • Managing unapplied cash, requesting remittance advices.
  • Resolve discrepancies (bank, business, customer contact).
  • Prepare and dispatch dunning letters/statements.
  • Documenting all collection activity.
  • Interactions with many other areas part of the process, sales, transport, warehouse, etc.

  Qualifications and skills

  • The candidate must possess at least a university degree in accounting, commerce, finance and/or a professional accounting qualification.
  • Minimum 1-2 years of working experience in accounts receivable, accounting or financial processes.
  • Excellent numerical and accuracy skills.
  • Positive and proactive attitude.
  • Ability to work in a team.
  • Negotiation and speaking skills.
  • Work on own initiative, recognizing potential problems and looking for solutions
  • Work under pressure while staying calm and patient
  • Excellent understanding and daily use of High Radius, SAP and Excel.
  • Provides outstanding customer service to ensure client satisfaction.
  • Fluent in English.

• About the company

  At Kerry, we are proud to provide our customers – some of the world’s best-known food, beverage, and pharma brands – with the expertise, insights, and know-how they need to deliver products that people enjoy and feel better about consuming.

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