Job title:

Job Description:

What you’ll be doing:

• Pro-actively leading your Team Leaders to take ownership for your people’s performance and development, that supports the achievement of business priorities
• Setting clear and realistic performance objectives
• Ensuring all assessments are carried out in line with the correct process and there are sufficient staff to run scheduled selection events
• Ensuring centre staff have the necessary training, coaching and feedback to perform their role as required and are effectively performance managed
• Facilitating creative thinking within your teams to stimulate change and improvement to people processes, customer service and partnerships
• Representing your Business area at Operational, Strategic and Business meetings

What we’re looking for:

• People Management with proven experience leading and developing high performing teams
• Strong communication skills, both verbal and written, with the ability to build relationships
• An understanding of the military, would be an advantage
• Flexible to work one weekend each month
• Passion for and capability in improving Customer Experience

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information;

Recruitment Partnership Project | Capita

What’s in it for you?

• Offer a salary of up to £53,000, depending on experience
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• A large role working with the military and civilian staff
• Leading an existing team, supporting them to deliver an exceptional service

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

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