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Associate Client Success Manager - Corporate
7 days agoWhat's your preference?
Job Description
- Req#: 5753474004
Employer Industry: Data Analytics and Insights-as-a-Service
Why consider this job opportunity:
- Salary up to $105,000
- Opportunity for performance-based bonuses and company equity
- Extensive benefits package including 401(k) matching and paid parental leave
- Flexible work-from-home arrangements
- Vibrant work environment conducive to professional growth and innovation
- Chance to drive data-driven decision-making in the global consumer insights sector
What to Expect (Job Responsibilities):
- Support day-to-day relationships with a defined set of client accounts, collaborating with Account Management and other colleagues
- Educate customers to ensure adoption and optimal usage of the employer's offerings
- Track key deliverables and ensure alignment on next steps and timelines among stakeholders
- Maintain accurate records of contacts, meetings, usage notes, and renewal dates in CRM and internal systems
- Prepare materials for client meetings, including account summaries and usage reports
What is Required (Qualifications):
- Bachelor's degree in Finance, Business, Economics, or a related field
- Two to four years of experience in a client-facing role, preferably in technology, data, or financial services
- Strong collaborative and team-oriented working style with a focus on client engagement
- Proficiency in Excel, PowerPoint, and Salesforce; Hubspot is a plus
- Strong verbal and written communication skills with attention to detail
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced client success or account management environment
- Familiarity with data analytics tools and methodologies
- Ability to interpret data and support clear recommendations
- Experience creating client-facing resources such as guides and FAQs
- Strong analytical mindset with the ability to spot patterns in data
#DataAnalytics #ClientSuccess #CareerOpportunity #CompetitiveSalary #WorkFromHomeFlexibility
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