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Associate Customer Success Manager | Remote
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Job Description
- Req#: R-4434
Employer Industry: Fundraising Services for Education
Why consider this job opportunity:
- Salary up to $40,000 base pay with commission opportunities
- Opportunity for career advancement and growth within the customer success field
- Comprehensive benefits package including medical, dental, and vision insurance, plus 401k matching
- Supportive and collaborative work environment with a focus on training and mentorship
- Generous paid time off policy including 10 days PTO and 15+ observed holidays
- Technology provided, including a MacBook and monthly phone allowance
What to Expect (Job Responsibilities):
- Participate in a structured training program to prepare for the Customer Success Manager (CSM) role
- Manage administrative aspects of spiritwear orders, including quotes, mockups, invoices, and timelines
- Communicate with internal teams to ensure order accuracy and progress
- Support client accounts during team absences and begin taking ownership of simpler campaigns
- Collaborate cross-functionally with sales, product, and creative teams to enhance processes
What is Required (Qualifications):
- Bachelor's degree (or pursuing one) or equivalent work experience
- Clear, confident communication skills, both written and verbal
- Detail-oriented mindset with strong organizational skills
- Ability to take initiative and follow through reliably
- Adaptability and openness to feedback in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Enthusiasm for learning and a desire to grow within the customer success field
#Fundraising #CustomerSuccess #CareerOpportunity #CompetitivePay #TrainingProvided
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