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Associate Tech Support Analyst - National Remote

7 days ago

Pay28.61 - 56.06 / hour
LocationAlpharetta/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: 2284227
      Employer Industry: Healthcare Technology

      Why consider this job opportunity:
      - Salary up to $56.06 per hour
      - Comprehensive benefits package, including equity stock purchase and 401k contribution
      - Opportunity for career advancement and personal development
      - Flexible telecommuting options available from anywhere within the U.S.
      - Recognition programs that reward performance
      - Supportive and collaborative team environment

      What to Expect (Job Responsibilities):
      - Troubleshoot issues on production RIS and PACS radiology systems using various technologies
      - Liaise with internal teams, including R&D, Technical Response, Systems Engineering, and Sales to fulfill customer requests
      - Contribute to a fast-paced, highly collaborative work environment
      - Perform scheduled preventative maintenance and systems administration functions
      - Identify opportunities for team education and career development

      What is Required (Qualifications):
      - High School Diploma/GED (or higher)
      - 2+ years of experience in a tech support environment diagnosing and troubleshooting software and/or computer systems
      - Ability to work 8:00 am - 5:00 pm Eastern Time Zone or Central Time Zone
      - Ability to occasionally work on call and overtime as required by the business

      How to Stand Out (Preferred Qualifications):
      - Bachelor's Degree in Computer Science/Engineering or Computer Technology Diploma
      - Certification (MCSE, A+, etc.)
      - Experience in a customer service environment

      #HealthcareTechnology #TechSupport #CareerOpportunity #FlexibleWork #ContinuousLearning
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