• Job Description

  Req#: 5361037
  Salary: $66,996.80 - $75,705.00 Annually
  Location : 5501 Airport Blvd, Austin, TX
  Job Type: Full Time
  Remote Employment: Flexible/Hybrid
  Job Number: 26-10707
  Department: County Clerk
  Opening Date: 06/01/2026
  Closing Date: Continuous
  
  Job Summary
  The Ballot Technologies Election Management Coordinator (Ballot Tech Manager) for the Travis County Clerk's Election Division oversees the technology, systems, and operational processes that support the accurate production, programming, testing, security, and reporting of ballots and election equipment used in county elections. This role ensures compliance with federal and state election laws, coordinates with election officials and technology vendors, and manages the integrity and reliability of ballot tabulation systems to deliver secure, transparent, and efficient elections for the voters of Travis County. This position manages and supports a team of three to four elections coordinators.
  Distinguishing Characteristics:
  
  This is a job classification within the Management job family. The Ballot Tech Manager works alongside five other Elections Division managers (Ballot by Mail, Training, Sites, Voting Equipment & Operations, and Personnel) and reports to one of two Assistant Directors. This classification is responsible for overseeing the technical preparation, programming, testing, validation, and security of election ballots and related systems to ensure the accurate, timely, and legally compliant administration of elections throughout the election lifecycle.
  
  This position requires a highly collaborative, resilient, and solutions-oriented leader who can effectively manage and delegate complex technical and operational responsibilities in a fast-paced, high-accountability environment with strict statutory deadlines. Successful candidates will demonstrate initiative, curiosity, adaptability, and sound judgment while remaining calm under pressure and proactively identifying and resolving issues. The ideal candidate builds strong cross-functional partnerships, openly shares knowledge and information to strengthen team capacity and operational continuity, and promotes a culture of collaboration, growth and continuous improvement, and accountability alongside strong technical competency and attention to detail.
  
  Duties and Responsibilities
  
  
  • Designs, plans, implements, coordinates, and oversees election programs and projects to ensure compliance and adherence with legal standards.
  • Recruits, trains, coaches, supports, and supervises the work of full-time election coordinators and seasonal employees.
  • Manages ballot programming activities and conducts detailed data analysis to verify system accuracy in partnership with internal and external stakeholders.
  • Develops and proofs ballot formats and layouts.
  • Develops, implements, and tracks projects in accordance with legal guidelines.
  • Assists in preparation of negotiated arrangements and contracts to conduct elections for intergovernmental entities. Prepares post elections billing information.
  • Collaborates in cross-functional teams to develop comprehensive data analysis for strategic decision making and resource allocation, as well as for external communications.
  • Coordinates and prepares documentation and statutorily required notices.
  • Assists in preparation and administration of Elections budget. Prepares a variety of fiscal and administrative reports. Determines resources needed to meet service demands.
  • Facilitates implementation of new elections systems, software, and hardware. Tracking changes, issues, and project details with vendors while communicating updates to leadership.
  • Actively and regularly participates in professional development opportunities for technical training, management skills, and leadership development.
  • Performs other job-related duties as assigned.
  
  Minimum Requirements
  
  Education and Experience:
  Bachelor's degree in Public Administration, Business Administration, Business Management, Government, Political Science, Data Analytics, Information Systems, or a directly related field AND three (3) years of increasingly responsible elections program or project management experience, including one (1) year of mid- to senior level supervisory or management experience;
  
  Licenses, Registrations, Certifications, or Special Requirements:
  • Valid Texas Driver's License and ability to drive county vehicles for daily tasks
  • Registered Texas Voter(bs1.1) or ability to register within 30 days of employment if living out of state
  • U.S. Citizen, as required by the Texas Election Code
  • As part of the duties for this role, the employee will have access to Criminal Justice Information (CJI) and must meet all CJIS Security Policy requirements, including fingerprint-based background screening and adherence to data handling protocols.
  Preferred:
  • Texas Registered Election Official (REO) certification or Certified Elections Registration Administrator (CERA).
  • Familiarity with elections systems hardware and software, such as ES & S, Hart InterCivic, Tenex Precinct Central, and/or Texas Election Administration Management (TEAM) system.
  • Advanced proficiency in Microsoft Excel (including pivot tables, data tables, formulas, and data analysis tools) and Python or similar tools.
  Knowledge, Skills, and Abilities:
  
  Knowledge of:
  • Federal, State, Local and City election laws, regulations, procedures, and guidelines, including the Texas Election Code and other applicable federal and state laws.
  • Election administration practices, automated voting systems, election technologies, and election management systems.
  • Election-related software applications and information system technology.
  • General office administration and project management.
  • Record-keeping, budgeting, and supervisory practices and techniques.
  • Microsoft Office applications and advanced Microsoft Excel functions, including pivot tables, lookups, and data analysis.
  
  Skill in:
  • Supervising teams, training staff, and providing mentorship.
  • Fostering a collaborative, accountable, and solutions-oriented work environment.
  • Explaining complex technical concepts in clear, non-technical language.
  • Proactively identifying and resolving technical and operational issues.
  • Exercising sound judgment and developing scalable, sustainable solutions.
  • Public speaking, professional correspondence, and relationship management.
  • Both verbal and written communication.
  Ability to:
  • Coordinate multiple inter-related election preparation activities and manage competing priorities in a high-stress, deadline-driven environment.
  • Explain complex technical concepts to staff, stakeholders, vendors, elected officials, and the public.
  • Establish and maintain effective working relationships with County employees, technical staff, election officials, outside agencies, vendors, stakeholders, and the public.
  • Adhere to department policies, procedures, security protocols, and standard election practices while ensuring accuracy, integrity, and compliance throughout the election lifecycle.
  • Work efficiently both independently and as part of a team while promoting knowledge sharing, operational continuity, and continuous improvement.
  • Remain calm under pressure, adapt to changing priorities, and complete assigned tasks accurately and on time during critical election operations.
  • Actively participate, with a positive demeanor, in team building, community outreach, and other public-facing activities during work hours.
  • Work extended and non-traditional hours, including evenings, weekends, holidays, and overtime during election cycles.
  
  Work Environment & Other Information
  
  Physical requirements include the ability to lift/carry a minimum of 20 pounds and up to 100 pounds with assistance, as well as the visual acuity, speech and hearing, hand-eye coordination, and manual dexterity necessary to operate a computer and office equipment. Activities are subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, repetitive motion, twisting, and balancing to perform the essential functions. The position involves regular customer and voter contact, occasional outdoor activities, and a potential risk of exposure to odors, communicable diseases, and hazardous materials. The role is subject to high-stress environments, particularly during election cycles, and requires availability for on-call assignments during critical election periods.
  
  Travis County employees play an essential role in maintaining business continuity of County operations and may be assigned to duties outside of their normal job functions, including emergency response, disaster recovery, or continuity efforts as needed. This job description is intended to be generic in nature and is not an exhaustive list of all duties, responsibilities, or working conditions associated with the position. Essential functions, assigned duties, and overtime eligibility may vary based on operational needs and specific assignments.
  Work Hours: 8 am - 5 pm, Monday-Friday.
  
  Location: 5501 Airport Blvd Austin, TX 78751
  
  Department: County Clerk
  
  Criminal, Driving, Education, and Employment Background Checks Required.
  
  For updates or questions on this position, contact:
  
  This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
  Benefits
  Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
  FY2026 Travis County Benefit Guide
  
  In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
  
  Credit Union
  Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
  
  Deferred Compensation
  Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
  
  Direct Deposit
  Employees may sign up for direct bank deposit.
  
  Employee Assistance Program
  Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
  
  Employee Organizations
  Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
  
  Employee Health & Wellness Clinic
  Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
  
  Holidays
  An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
  
  Insurance
  Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
  
  The following benefits are employee paid:
  
  • Dental
  • Vision
  • Supplemental Life, AD&D
  • Dependent Life
  • Short Term Disability
  • Long Term Disability
  • Long Term Care
  
  New employees are covered on the first day of the month following 28 calendar days of employment.
  
  Longevity
  Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
  
  On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
  
  Parking
  A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
  
  Personal Holidays
  Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
  
  January - March
  
  3 personal holidays
  April - June
  
  2 personal holidays
  
  July - September
  
  1 personal holiday
  October - December
  
  None
  
  New employees are eligible to take personal holidays after 90 days of employment.
  Retirement
  Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
  
  Sick Leave
  Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
  
  Parental Leave
  Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
  
  Tuition Refund
  Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
  
  Vacation
  Based on years of county service, regular, full-time employees earn vacation time at the following rates:
  
  0 to 5 years
  
  4.0 hours per pay period
  
  6 to 10 years
  
  4.5 hours per pay period
  
  11 to 15 years
  
  5.0 hours per pay period
  
  16 to 20 years
  
  5.5 hours per pay period
  
  21 plus years
  
  6.0 hours per pay period
  
  Part-time employees earn vacation leave on a pro-rated basis.
  Workers' Compensation
  The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
  01
  
  Federal law and the Texas Election Code require election workers to be U.S. citizens. Are you a U.S. citizen?
  • Yes
  • No
  
  02
  
  Are you a registered voter of the county that you currently reside in?
  • Yes
  • No
  
  03
  
  Did you vote in the most recent election that you were eligible to participate in?
  • Yes
  • No
  
  04
  
  The Travis County Clerk's Office believes that team building, community outreach, and other public facing activities are an important part of workplace culture and our work in the community. Are you able to actively and with a positive demeanor participate in team building, community outreach, and other public facing activities, including media and social media, during work hours?
  • Yes
  • No
  
  Required Question

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