• Job Description

  Req#: 1133234

  An opportunity to apply your exceptional leadership, organizational and prioritization skills
  
  Within the Child Care Division, the Child Care Benefit and Operating Funding Branch is responsible for delivering two of the ministry’s provincial-level child care programs and services: the Affordable Child Care Benefit and the Child Care Operating Funding Program including the Child Care Fee Reduction and Early Childhood Educator Wage Enhancement.
  
  The Affordable Child Care Benefit assists eligible families by administering a monthly payment to help offset the cost of child care. Child Care Operating Funding assists with the day-to-day costs of running a licensed child care facility, helping child care providers keep parent fees affordable, providing fair salaries to child care staff, and maintaining quality child care in communities across British Columbia.
  
  The Service Delivery Manager is responsible to ensure that legislation, policies, and regulations for this high-profile program are correctly interpreted, and eligibility decisions are consistent. This role monitors program delivery, evaluates effectiveness, and makes recommendations to ensure government and ministry objectives are achieved.
  
  Job Requirements:

  • Bachelor’s Degree or higher in business administration, public administration, or a related field. An equivalent combination of education, training, and experience may be considered.
    
  • Two (2) years of experience in each of the following:
    
    • Leading and mentoring large teams of five (5) or more employees
    • Supervising and mentoring subordinate supervisors
    • Analyzing information, developing key performance indicators, and making data informed decisions
    • Writing information notes, briefing notes, decision notes, or equivalent, for senior leadership
    • Working directly with other agencies, government entities, and clients in a service delivery environment
    • Interpreting and applying legislation, policy, or regulations

  Preference may be given to applicants with experience in one (1) or more of the following:

  • Leading in a service delivery or program delivery environment
  • Leading and mentoring teams of twenty (20) or more employees
  • Working for the Public Service or an equivalent environment
  • Working with Child Care Programs
  • Working in a Contact Centre environment
  • Additional years of experience in any of the above experience requirements and/or preferences

  For questions regarding this position, please contact Sarah.Alliksaar@gov.bc.ca
  
  About this Position:
  Amendment July 22, 2024: Posting closing date extended to July 29, 2024.
  There are two (2) temporary opportunities available until May 20, 2025.
  A permanent appointment may result from either temporary appointment.
  An eligibility list may be established to fill future temporary and permanent vacancies.
  Remote work is allowed. This position can work up to full time from their home in British Columbia subject to an approved Telework Agreement.
  The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
  The position headquarters will be Victoria or Vancouver.
  Employees of the BC Public Service must be located in BC at the time of employment.
  This position is excluded from union membership.
  
  Working for the BC Public Service:
  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
  
  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
  
  The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above.
  
  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
  
  Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
  
  Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
  
  Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
  
  Additional Information:
  A Criminal Record Check (CRC) will be required.
  
  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
  
  Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

Notice