NHS
Bank Receptionist
This job is now closed
Job Description
- Req#: E0233-25-2124?language=en&page=941&sort=publicationDateDesc
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls and take messages where appropriate
- Sort & distribute post, and assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users and ensure all staff comply with security protocols.
- An experienced receptionist with at least 1 or more years of experience working as a Receptionist
- Organised, naturally helpful and good at multitasking
- Computer literate including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communitcation skills
- GCSE Maths and English qualified, with a good level of numeracy and literacy
- Diligent & accurate, with an eye for detail and an understanding of confidentiality
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Cycle to work scheme & employee discount saving
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls and take messages where appropriate
- Sort & distribute post, and assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users and ensure all staff comply with security protocols.
- An experienced receptionist with at least 1 or more years of experience working as a Receptionist
- Organised, naturally helpful and good at multitasking
- Computer literate including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communitcation skills
- GCSE Maths and English qualified, with a good level of numeracy and literacy
- Diligent & accurate, with an eye for detail and an understanding of confidentiality
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Cycle to work scheme & employee discount saving
- Please refer to job description above
- Please refer to job description above
- Please refer to job description above
- Please refer to job description above
Job summary
We are looking for a friendly and experienced Bank Receptionist to join our team at Cygnet Hospital Harrow. Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems. We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder. You will have the flexibility to pick up shifts from Monday Sunday working 7.5 hours a day (9am 5pm)
Main duties of the job
You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential.
About us
Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.
Details
Date posted
22 October 2025
Pay scheme
Other
Salary
£27,872 to £27,872 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
VP59680946
Job locations
London and South East
HA1 3JL
Job descriptionJob description
Job responsibilities
We are looking for a friendly and experienced Bank Receptionistto join our team at Cygnet Hospital Harrow.Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems. We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder.
You will have the flexibilty to pick up shifts from Monday - Sunday working 7.5 hours a day (9am - 5pm)
You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.
The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills andhave at least 1 years experience working as a Receptionist in a healthcare settingwith excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.
Youre Day-to-Day
You are
Why Cygnet? Well offer you
Please note: successful candidates will be required to undergo a standard or enhanced DBS check.
Please note: we reserve the right close the vacancy prior to this date if a large number of applications are received.
Job responsibilities
We are looking for a friendly and experienced Bank Receptionistto join our team at Cygnet Hospital Harrow.Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems. We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder.
You will have the flexibilty to pick up shifts from Monday - Sunday working 7.5 hours a day (9am - 5pm)
You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.
The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills andhave at least 1 years experience working as a Receptionist in a healthcare settingwith excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.
Youre Day-to-Day
You are
Why Cygnet? Well offer you
Please note: successful candidates will be required to undergo a standard or enhanced DBS check.
Please note: we reserve the right close the vacancy prior to this date if a large number of applications are received.
Person SpecificationPerson Specification
General Requirements
Essential
Desirable
General Requirements
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cygnet Health Care
Address
London and South East
HA1 3JL
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
London and South East
HA1 3JL
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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