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Benefit Programs Specialist I
6 days agoWhat's your preference?
Job Description
- Req#: 5199947
Employer Industry: Government Services
Why consider this job opportunity:
- Salary up to $70,636.80 annually
- Comprehensive benefits package, including Virginia Retirement System (VRS), language incentive, referral bonus, and tuition assistance program
- Opportunity for career advancement and growth within the organization
- Flexible/Hybrid remote work options available
- Work in a supportive environment focused on respect, equity, accountability, and diversity
What to Expect (Job Responsibilities):
- Conduct interviews to determine eligibility for various social services assistance programs
- Explain the nature of temporary assistance benefit programs and assess client needs
- Process applications for financial assistance and educate clients on their rights and responsibilities
- Update client information and adjust benefits based on changes in status
- Prepare documentation and case narratives while ensuring data accuracy
What is Required (Qualifications):
- High school diploma supplemented with additional training and related work experience
- Demonstrated skills in Microsoft Office Suite and effective customer service
- Ability to communicate effectively both orally and in writing
- Familiarity with interviewing techniques and basic mathematical computations
- Ability to establish and maintain effective working relationships in sometimes stressful situations
How to Stand Out (Preferred Qualifications):
- Bilingual experience is preferred
#GovernmentJobs #SocialServices #CustomerService #CareerGrowth #RemoteWork
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