Remote Jobs
Bilingual Call Center Agent - Healthcare - Remote US
What's your preference?
Job Description
- Req#: 33013
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $50,000 per year
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Comprehensive health benefits and 401(k) employer match
- Generous and flexible vacation policy
- Access to leadership and technical development academies to enhance skills
What to Expect (Job Responsibilities):
- Provide exceptional customer service through inbound and outbound calls, addressing member inquiries
- Accurately document all interactions and ensure records are updated and complete
- Maintain confidentiality and comply with HIPAA and other healthcare regulations
- Escalate complex issues to supervisors or appropriate departments when necessary
- Meet or exceed performance metrics, including call quality and customer satisfaction
What is Required (Qualifications):
- Bilingual (English/Spanish) with strong communication and active listening skills
- High school diploma or equivalent required; associate degree or healthcare certification preferred
- Minimum of 1 year of experience in a call center or customer service role, preferably in a healthcare setting
- Ability to multitask and navigate multiple systems simultaneously, with proficiency in Microsoft Office and call center software
- Familiarity with medical terminology and insurance processes is a plus
How to Stand Out (Preferred Qualifications):
- Associate degree or healthcare certification
- Experience in a healthcare setting
#HealthcareServices #CustomerService #RemoteWork #CareerAdvancement #BilingualOpportunities
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.