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Bilingual Customer Service Specialist- Spanish/English
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Job Description
- Req#: 744000089760074
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Top-notch paid training to enhance your skills while earning
- Unlimited advancement opportunities for continuous career development
- Rewarding benefits package prioritizing employee well-being
- Supportive team environment fostering collaboration and teamwork
- Opportunity to work with one of the world's most respected brands in the automotive industry
What to Expect (Job Responsibilities):
- Analyze payment history and clearly communicate account statuses to customers
- Recommend appropriate solutions by analyzing customer accounts and negotiating collection arrangements
- Promptly report and refer sensitive issues to the Team Leader
- Document all activities in accordance with established procedures
- Handle a high volume of inbound calls while maintaining professionalism
What is Required (Qualifications):
- High School Diploma (required)
- Fluent in English and Spanish (required)
- Ability to type a minimum of 30 WPM
- Previous experience in customer service, retail services, or call contact environment
- Strong organizational and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Excellent verbal and written communication skills
- Demonstrated ability to perform at a high level in a fast-paced environment
- Working knowledge of Microsoft Windows, Word, and Excel
- Excellent attention to detail
- Ability to maintain a calm and positive demeanor while managing multiple projects
#CustomerService #BilingualJobs #CareerAdvancement #TrainingProvided #AutomotiveIndustry
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