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Bilingual (French) Implementation Specialist (SaaS)
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Job Description
- Req#: 220E6702D7
Employer Industry: Cybersecurity Software
Why consider this job opportunity:
- Salary up to $Not specified
- Opportunity for career advancement and growth within the organization
- Remote work opportunity with a hybrid schedule for local candidates
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Above-market annual bonuses
- Chance to work for one of the fastest-growing cybersecurity companies globally
What to Expect (Job Responsibilities):
- Deliver Keeper's software to clients, managing initial and expansion deployments
- Customize solutions to meet client needs, ensuring a personalized experience
- Provide ongoing technical support, troubleshoot issues, and resolve concerns
- Maintain accurate records of client configurations and communication
- Gather feedback from clients to enhance product functionality and usability
What is Required (Qualifications):
- Minimum of 2+ years progressive experience in SaaS support and/or implementation
- Salesforce experience
- Experience with Google Docs and MS Office tools
- Proficiency in leading external client engagements
- Bilingual fluency in English and French
How to Stand Out (Preferred Qualifications):
- Experience with project management tools such as Monday.com
- Bachelor's degree in finance, business administration, or related field
- CompetitivePay #Cybersecurity #RemoteWork #CareerGrowth #BenefitsPackage
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