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Bilingual Inbound Educational Call Center (Full-Time - Remote)
6 days agoWhat's your preference?
Job Description
- Req#: 386232
Employer Industry: K-12 Tutoring and Test Prep Services
Why consider this job opportunity:
- Base hourly rate plus performance-based pay incentives with no cap on commissions
- Comprehensive benefits plan for full-time employees, including medical and dental coverage
- Paid on-the-job training to support your professional growth
- Work remotely from the comfort of your home
- Set schedule with varied shifts, including mornings, evenings, and weekends
What to Expect (Job Responsibilities):
- Ensure a memorable customer service experience by educating clients on services and scheduling student evaluations
- Follow contact center scripts during client interactions to maintain consistency
- Build positive rapport with clients of differing personality types
- Keep accurate records of all conversations in the call center system
- Meet personal and team qualitative and quantitative service targets
What is Required (Qualifications):
- Excellent communication and interpersonal skills
- Reliable and dependable work habits
- Goal-oriented with a competitive spirit
- Strong attention to detail and follow-through
- High school diploma or GED
How to Stand Out (Preferred Qualifications):
- Previous sales or customer service experience
- Bilingual (Spanish/English) proficiency
#K12Tutoring #CustomerService #RemoteWork #CareerGrowth #CompetitivePay
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