Remote Jobs
Bilingual Information and Referral Specialist
What's your preference?
Job Description
- Req#: 3883568
Employer Industry: Non-Profit Human Services
Why consider this job opportunity:
- Salary of $26.01/hour plus a $1/hour language differential for bilingual candidates
- Excellent medical, dental, and vision coverage with a 100% employer-paid option for certain plans
- Generous Paid Time Off and 12 Paid Holidays
- Opportunities for career advancement and professional growth within the organization
- Supportive and collaborative work environment focused on diversity and inclusion
- Fully remote position with flexible scheduling options
What to Expect (Job Responsibilities):
- Provide high-quality support to inquirers via phone, email, chat, and text on the Washington 211 hotline
- Assess callers' needs and provide appropriate information and referrals
- Maintain complete and accurate documentation of interactions and referrals
- Engage in problem-solving and offer compassionate assistance to those in need
- Participate in special projects and additional tasks as assigned
What is Required (Qualifications):
- Positive attitude and a strong desire to learn and help others
- Preferred background in contact center operations
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced environment with attention to detail
- Associate's degree or relevant experience in a related field
How to Stand Out (Preferred Qualifications):
- Experience using technology and troubleshooting basic problems
- Ability to manage multiple tasks using a database while providing customer service
- Demonstrated comfort with a structured work environment and punctual attendance
#NonProfit #HumanServices #BilingualJobs #RemoteWork #CareerGrowth
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.