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Bilingual Remote Medical Scheduling Specialist - Fort Smith- Patient Access Center


Pay$15.50 - $18.00 / hour
LocationFort Smith/Arkansas
Employment typeFull-Time

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  • Job Description

      Req#: REMOT301434
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Starting pay: up to $18/hour
      - Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability)
      - Paid vacation days
      - Paid sick leave
      - 6 paid holidays
      - Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
      - Promotional opportunities
      - An employee-friendly environment focused on patient satisfaction

      What to Expect (Job Responsibilities):
      - Answer incoming calls for all assigned clinics and operate call center telephony platforms
      - Determine calls with urgent needs and complete warm transfer to clinic staff
      - Complete accurate patient scheduling on provider and ancillary schedules for multiple clinics and Medical Groups
      - Research patient requests in the medical record and provide information to patients or other entities
      - Collect insurance and pre-certification information from callers, validate insurance eligibility, and correct PCP assignment

      What is Required (Qualifications):
      - High school diploma or equivalent required
      - 1+ years business office experience in the assigned area (billing, collections, customer service, patient access, reimbursement, scheduling, call center, medical clinic, healthcare setting, patient placement)
      - Knowledge of Windows-based system, word processing software, spreadsheet software, telephony platforms, clinical and non-clinical EMR, and ability to utilize multiple applications at once

      How to Stand Out (Preferred Qualifications):
      - 2+ years business office experience in the assigned area (billing, collections, customer service, patient access, reimbursement, scheduling, call center, medical clinic, healthcare setting, patient placement) preferred
      - Additional education in business management, healthcare management, or closely related field may substitute for the required experience on a one-for-one year basis

      #HealthcareServices #PatientCare #CareerOpportunity #CompetitivePay #BilingualSkills

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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