Remote Jobs
Bilingual (Spanish/English) Customer Service Representative (WFH/Hybrid)
This job is now closed
Job Description
- Req#: 069AC77B87
Employer Industry: Home Improvement Services
Why consider this job opportunity:
- Opportunity to continue working from home in a post-pandemic workplace
- Eligible for Medical, Dental, and Vision benefits after 60 days of continuous employment
- $15,000 Life Insurance (Company Paid)
- 401K plan eligibility after 1 year of service with company match of up to 4%
- $200 Monthly Incentive Bonus Plan
- Career learning and development programs available
What to Expect (Job Responsibilities):
- Answer incoming calls and respond to customer requests
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills consistently
- Identify and escalate issues to supervisors as needed
- Adapt to fast-changing guidelines while assisting customers
What is Required (Qualifications):
- High school graduate or G.E.D.
- Minimum of one year of experience in an inbound/outbound call center or retail environment
- Excellent oral and written communication skills
- Ability to multitask effectively while speaking on the phone and using a computer
- Must be fluent (speaking/reading/writing) in both Spanish and English
How to Stand Out (Preferred Qualifications):
- Ability to type at least 25 words per minute
- Experience in providing exceptional customer service and maintaining established quality requirements
#HomeImprovement #CustomerService #JobOpportunity #RemoteWork #CareerDevelopment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.