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Job Description
- Req#: 428b5ea2-5075-4471-b451-a8e3fa534d6b
Employer Industry: Mental Health Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Commitment to a diverse and inclusive workplace
- Regular attendance at mandatory staff meetings and training
What to Expect (Job Responsibilities):
- Submit insurance and Medicaid claims accurately and timely via electronic claim submission
- Monitor claim status and manage claim workflows through the EHR and payer portals
- Respond to client inquiries regarding invoices, statements, balances, and payments
- Verify insurance benefits and eligibility electronically and by phone
- Work with the Intake Coordinator to provide client and clinician support regarding insurance and billing questions
What is Required (Qualifications):
- At least 3+ years of billing experience in mental health systems or agencies
- Strong written and verbal communication skills and strong interpersonal and customer service skills
- Organized, detail-oriented, punctual, and professional
- Self-directed, responsible, confident, and quick
- Alignment with the company's culture, mission, and values
How to Stand Out (Preferred Qualifications):
- Knowledge of mental health billing processes and client experience goals
- Previous experience in a collaborative team environment
#MentalHealthServices #BillingManagement #CustomerService #CareerOpportunity #DiversityAndInclusion
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