• Job Description

  Req#: req3371

  Title: Branch Manager II
  
  Location: Newark, CA
  
  Hiring salary range: $95,000.00 - $125,000.00 annual

  Eligible for Sign-On Bonus: Yes

  Fremont Bank founded in 1964, is one of the oldest independently owned banks in the Bay Area and is one of the top-rated mid-tier banks in the nation. Voted a Top Workplace for 2024 and for the past fifteen consecutive years, Fremont Bank has an immediate opening for a Branch Manager II in Newark, CA.

  Position Overview
  
  The Branch Manager is responsible for all functions of assigned branch with particular emphasis on managing a client-driven, sales and service environment. This position will plan, direct and control the activities of branch personnel towards attainment of branch sales goals and objectives, client service standards, and is responsible for the operational and security activities of assigned branch. The Branch Manager is a catalyst in managing and promoting desired change in the assigned branch.
  

  The Branch Manager manages the operational integrity of his/her assigned branch and assures that quality customer service standards are consistently achieved. Through a leadership role, the Branch Manager gives support, guidance, and training to branch personnel in order to encourage the achievement of overall sales, service, productivity, performance, operational, and security goals. The Branch Manager is also accountable for personnel development, business development and income, expense, and budget management.
  

  Role and Responsibilities
  

  • Lead telemarketing and follow-up sales duties to ensure clients are provided the highest quality product knowledge and service
    
  • Participate in business development activities, including applicable community-based business and social programs and social gatherings
    
  • Lead sales activities of the branch and supports promotional sales activities as they are designed by the Director of Branch Banking
    
  • Call on existing clients to maintain and expand banking relationships, and call on prospective clients to develop new business
    
  • Assist with training and resolving problems encountered Following established guidelines, assist clients with Safe Deposit Boxes
    
  • Meet branch budget objectives; manage income and expenses within budget; meet deposit budget goals; and manage personnel expense within budgetary guidelines
    
  • Encourage each branch employee to achieve top performance, define performance goals and give employees frequent feedback regarding their work standards and overall job performance; conduct timely and effective performance reviews, counsel poor performers when necessary, and develop all personnel to assume additional responsibilities for future positions
    
  • Accountable for ensuring that all operational duties are performed with accuracy, allowing a minimum number of errors, paying attention to detail, and establishing proper cash handling habits
    
  • Attend training seminars to learn new information related to Banking and Bank Management. Ensure that this new information is communicated and taught to all branch personnel
    

  Minimum Qualifications
  

  • Three to five plus years of branch banking management experience, along with previous operations, new accounts, and teller experience
    
  • Proven leadership abilities
    
  • Extensive background in customer service and sales
    
  • Has previously acted in a supervisory role for at least three to five years
    
  • Knowledge of branch operations, lending, and sales techniques
    
  • Thorough understanding of goal setting and personnel development techniques
    
  • Ability to read financial statements, bank statements, and budgets
    
  • Superior interpersonal skills with the ability to diffuse hostile client interactions and mediate employee relation issues
    
  • Proven ability to motivate personnel in the area of sales productivity and operational compliance
    
  • A thorough understanding of regulatory compliance issues
    
  • Excellent math skills are required
    
  • Professional verbal and written communication skills are required
    
  • Experience working with a Windows-based computer environment, working knowledge of Microsoft Office is required
    
  • Strong time management and organizational skills are required
    
  • High School Diploma/GED or equivalent
    
  • College degree strongly preferred

  Job Location: Newark, CA

• About the company

  Fremont Bank is a retail and commercial bank and California mortgage lender.

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