• Job Description

  Req#: 18500

  Description

  Responsible for the overall profitability and efficient operation of the facility. Develops annual deposit, savings, loan referral, and customer retention goals for the banking center. Establishes and implements an annual sales and marketing plan to achieve targeted goals. Responsible for hiring, developing and motivating personnel ensuring all staff are sales and service focused. Ensures adherence to established security procedures and reporting requirements, and ensures that personnel comply with established bank operating procedures and practices. Responsible for sales development activities including STEP sales training, referral training, sales coaching and other activities. Creates a teamwork environment to ensure that quality service is provided, sales goals are met, and operations and accounting requirements are satisfied. Sets an example for the staff in the area of customer service and sales. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

  Qualifications

  Bachelor’s degree; or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Extensive background in bank operating policies and procedures, banking regulations (state and federal), employee development and public relations. Thorough knowledge of bank products and services. Management and coaching skills for leading staff.

  Ability to read, write, and speak English. Excellent verbal, listening and communication skills. Strong customer relations skills and ability to work with employees and customers in a cooperative manner. Ability and desire to work as part of a team, and with people of diverse backgrounds.

  Demonstrated skill in soliciting business for bank deposit products and services. Ability to identify client needs, present banking solutions and bank products. Ability to recognize closing opportunities and retain and grow customer relationships. Strong organizational skills and attention to detail, with the ability to resolve conflict situations. Possess good judgment skills. Ability to make decisions, research and solve problems, work independently, handle confidential information and manage multiple tasks.

  Ability and desire to represent Central Bank of Sedalia in the community. Ability to accept and facilitate change, caused by customer demand, corporate needs, or regulatory requirements. Willingness to assume additional responsibilities/duties/projects as they arise.

  Ability to operate office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, and security devices. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to drive a vehicle. Must maintain a current, valid driver’s license and an acceptable driving record for bank insurance purposes.

  PHYSICAL AND SENSORY DEMANDS: Regularly required to sit; stand; walk; talk; see and hear. Regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Occasionally required to stoop, kneel, or crouch. Regularly required to drive. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• About the company

  Central Bank offers personal and business banking solutions throughout Missouri, Kansas, Illinois, and Oklahoma with over 130 locations.

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