This job is now closed
Job Description
- Req#: 132935
- Acquisition of new clients to the Bank within the Retail Banking division, as well as retention of existing clients.
- Deliver world class benchmarked customer service.
- Responsible for Branch budget.
- Meeting agreed upon sales and profit targets.
- Marketing of bank’s products and services to existing as well as prospective clients
- Audit and Risk environment, benchmark and control.
- Maintaining and developing relationships with existing and new clients.
- Overall responsible for sound working environment and fulfillment of a staff management role, including performance management, recruitment career creation of development opportunities for branch staff.
- Fully conversant with local banking conditions.
- Extensive and sound experience in all aspects of sales and banking.
- Sound credit background linked with superior interpersonal and marketing skills.
- Results driven and sales driven personality.
- Customer Centric
- Ability to work under pressure, team oriented and a flexible approach.
- Oral and written communication
- Matric / Grade 12 / National Senior Certificate
- Accounting principles
- Banking procedures
- Business writing
- Change management
- Coaching principles
- Competitor analysis
- Consumer behaviour
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank systems
- Nedbank vision and strategy
- Operations planning
- Performance management
- Principles of project management
- Recruitment and selection
- Sales data analysis
- Selling techniques
- Nedbank culture
- Nedbank products
- Business analysis
- Customer service principles
- Human Resources systems knowledge
Job Classification
Location: Maerua Mall
Closing date: 12 April 2024
Job Family
Sales And ServicesJob Purpose
To assume the ultimate responsibility and accountability for the day to day effective management and leadership of Katutura branch. To create a unique client experience by attending to clients' sales and service needs, fulfill client banking requirements, selling Nedbank sales products and by identifying cross sell opportunities whilst mitigating risk and contributing to branch objectives.
Job Responsibilities
Abilities Requirements
Essential Qualifications - NQF Level
Preferred Qualification
Degree in banking and or applicable tertiary qualification will be a pre-requisite.
Minimum Experience Level
Minimum of 7 (Seven) years general banking experience of which at least 5 (Five) years as a Manager in a Retail environment.
Extensive experience in all aspect of retail banking, with particular emphasis on sales.
Technical / Professional Knowledge
Behavioural Competencies
- Coaching
- Customer Focus
- Driving for Results
- Making Sales Operations Decisions
- Creating a Service Reputation
- Creating a Culture of Trust
- Driving Successful Customer Engagements
- Adaptability
Disclaimer
(Affirmative Action Candidates are encouraged to apply)
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For any assistance or more info please contact the Nedbank Recruiting Team
| +268 2408 1236 | Eswatini |
| 00266 5223 1187 / 00266 5223 1157 / 00266 5223 1163 | Lesotho |
| +264 61 295 2155 / +264 61 295 2018 | Namibia |
| 0242 254 800 / 0867 700 004 040 | Zimbabwe |