RBC

Branch Manager


PayCompetitive
LocationWindsor/Ontario
Employment typeFull-Time

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  • Job Description

      Req#: R-0000134541

      Job Summary

      What is the opportunity?

      As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

      Job Description

      Please note:
      You are the senior most onsite RBC Leader in a branch responsible for the overall retail performance within your branch. You are responsible for:
      1. Overall Retail performance within your branch including new client acquisition and enhancing our ability to acquire and deepen client relationships.
      2. Onboarding, coaching, and talent management of a team of direct reports.
      3. Being a One RBC Integrator responsible for connecting clients to your teams Advisors, RBC Partners, and RBC Digital Capabilities.

      What will you do?

      • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
      • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
      • Ensure high employee engagement through recruiting, talent management, development, and career planning
      • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
      • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
      • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

      What do you need to succeed?

      Must-have

      • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
      • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
      • Minimum 3 years in a people management role
      • Entrepreneurial business acquisition mindset
      • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

      Nice-to-have

      • Experience in both business and personal banking

      What’s in it for you?

      We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

      • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
      • Leaders who support your development through coaching and managing opportunities
      • Ability to make a difference and lasting impact
      • Work in a dynamic, collaborative, progressive, and high-performing team
      • Financial strength and strong brand to support your goals

      Job Skills

      Building Talent, Critical Thinking, Inspiring, Long Term Planning

      Additional Job Details

      Address:

      3205 HOWARD AVE:WINDSOR

      City:

      WINDSOR

      Country:

      Canada

      Work hours/week:

      37.5

      Employment Type:

      Full time

      Platform:

      PERSONAL & COMMERCIAL BANKING

      Job Type:

      Regular – Trainee (Trainee)

      Pay Type:

      Salaried

      Posted Date:

      2025-07-22

      Application Deadline:

      2025-08-09

      Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

      Inclusion and Equal Opportunity Employment

      At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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      Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

  • About the company

      Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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