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Business Analyst 3
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PayCompetitive
LocationGladstone/Oregon
Employment typeFull-Time
Job Description
- Req#: 26-01849
API_TERO_BA3_20260623_CORA.docx
*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE
ADDITIONAL PROCUREMENT INFORMATION (API)
Title & Level
Business Analyst 3
Work Group Location
Portland, OR
Specialty
Project and Operational Support
Offsite Work Eligibility*
Routine Telework Eligible
Organization
TERO
Number of Days Onsite
2 days per Week
Hours
Full-Time, up to 40 hours
Additional Information
In the office days should be flexible to accommodate on-site workshops and to attend/facilitate key meetings.
Overtime
10% anticipated
On-Call
No
Travel
Up to 5% local travel to/from meetings is anticipated (between Portland and Vancouver offices)
FN Status
NOT open to Foreign Nationals
* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.
** Assignments with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.
OVERVIEW
Assignment
The contract Business Analyst 3 assignment will work within Real Property Services (TER) organization on the Operations/Operational Excellence Team (TERO). This assignment will provide Business Analysis support for projects, programs, and core operational activities and the related supporting tools/documentation to help clarify business operations and functions, perform gap analysis, gather requirements, document/map current and future state processes, identify and help evaluate alternative solutions. This assignment will also be engaged in: data cleanse/data migration activities, SharePoint compliance, and support of the TER Governance and Records Management programs, including the Real Property Services (RPS) Manual, and other on-going operational improvement and quality control efforts.
Organization
TER works diligently to ensure that BPA has sustainable and well-defined land assets, clear and safe transmission corridors, and legal rights to build where we need to build and drive where we need to drive. TERO is responsible for providing operational support (finance, quality, appraisals, title, document management, performance metrics/reporting, SharePoint, etc.) to the other Real Property (TER) organizations (TERG and TERR), as well as OpEx support: project management (PM), change management (CM), and business analytics (BA or BSA). TERO facilitates the improvement of TER's policies, processes, procedures, business operations, and ability to manage change, while creating a culture of continuous improvement where people are empowered to identify and eliminate inefficiencies, thereby improving overall performance.
ASSIGNMENT RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
I. Strategic Analysis and Process Improvement:
Lead and facilitate problem-solving and continuous improvement initiatives, utilize industry methodologies to identify opportunities, conduct root cause analysis, and develop strategic roadmaps that align with organizational goals. This includes performing organizational maturity analysis, assessing gaps, and evaluating business process change impacts to recommend appropriate mitigation and management practices.
Plan and facilitate working sessions to analyze, document, and map current and future state processes, value streams, and business capabilities, ensuring stakeholder consensus on future state requirements and solutions.
Gather and understand stakeholder and end-user requirements through research and interviews, analyze potential solutions and their impacts, and present comprehensive recommendations for management consideration and approval.
II. Requirements Management and Documentation:
Manage the full lifecycle of requirements, including elicitation, definition, validation, and documentation (e.g., process flows, user stories, use cases, activity diagrams). This involves conducting interviews, facilitating joint sessions, obtaining stakeholder sign-off, and managing traceability to acceptance criteria and test plans.
Develop detailed specifications for user needs, business rules, and functionality. Create and maintain comprehensive documentation to ensure process repeatability, support training, facilitate business continuity, and enable knowledge transfer.
Cultivate and maintain strong client and stakeholder relationships to effectively gather requirements, manage changes in scope, and ensure all user needs are accommodated and reviewed.
III. Solution Design and Implementation Support:
Translate business requirements into actionable solutions, identifying problems, researching alternatives, and presenting well-reasoned recommendations. Collaborate with technical teams to establish vision, analyze tradeoffs, and contribute to the development of new analytical tools, workflows, processes, and standards, including risk mitigation measures.
Assist management with the implementation of approved solutions, conduct appropriate testing, and contribute to ongoing process improvement and quality control efforts, including the development of metrics, dashboards, and process procedure documents.
Provide critical analysis and fact-based criteria to support the vetting process for project requirements and solutions, ensuring data-driven decision-making materials and presentations.
IV. Project Coordination and Information Governance:
Contribute to project planning and execution by providing input on schedules and analytical activities. Develop and recommend project management tools and templates (e.g., MS Project, SharePoint) to assist Project Managers in tracking progress, milestones, deliverables, and metrics.
Draft and recommend key project deliverables such as requirements, process diagrams, architectural models, project plans, change management plans, and stakeholder meeting materials.
Maintain consistent and effective communication with project leadership and stakeholders. Facilitate consensus-building and proactively resolve conflicting priorities or team positions to ensure smooth project progression.
Ensure rigorous adherence to Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards for document marking, filing, sharing, and record maintenance, validating accuracy for auditing purposes.
Provide analysis and fact-based criteria to the project requirements and/or solutions vetting process, incorporating analysis and criteria in decision-making materials and presentations.
Maintain consistent communication with the BPA manager, project manager, program leaders, and others as requested.
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
A degree in Business Administration, Business Management, HR Management, Organizational Development, Accounting, Computer Science, or a closely related technical field is preferred.
With an applicable Bachelor's degree, 8 years of experience is required.
With an applicable Associate's degree, 10 years of experience is required.
Without an applicable degree, 12 years of experience is required.
Experience should include direct work experience as a business analyst, project/change manager, strategic business partner or directly related experience. Business analysis experience should be progressively more technical in nature.
Experience should include knowledge of business and change management principles and methodologies.
Required Technical Skills & Experience (required on matrix)
5+ years experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise.
Experience with medium/large-scale organizational change efforts.
Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment.
Intermediate proficiency in Visio (flowcharts), MS Project, Excel, and SharePoint.
Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.
Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation and development of business and system requirements.
Preferred Skills & Experience (optional on matrix)
Experience in the telecommunications or electric utility industry.
Demonstrated experience with project and change management approaches, tools and phases of the project lifecycle.
Experience with RoboHelp (software).
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Appendices
The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:
Offsite Work
Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)
Training Type
Details
Provided by
Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.
CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES
The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager's acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.
Area of potential Closely Associated / Inherently Government function
Mitigation Measures
Access to Confidential / Sensitive Information
CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)
CFTE must complete annual Information Security and Privacy Awareness training.
CFTE must complete and pass background investigations of an appropriate level.
Acquisition Planning / Source Selection
CFTE are not permitted to serve as "voting" members for acquisition selections.
All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).
All acquisition documents (requirements,
SOW's, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.
Only Contracting Officers are authorized to obligate BPA funds.
Agency / Org Planning
All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.
Budget / Finance Prep
Only Federal Employees may determine budget priorities & allocations.
BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.
Contract Management
All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.
All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).
Decision Making
CFTE may provide input and recommendations to decision-makers.
Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.
Direction & Control
(directing BFTE)
CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.
Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.
Disposing Govt. Property
All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).
Dissemination of Agency/Policy Information / Training
All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.
Inspection / IT Testing
Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).
HR Support
CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).
All work products must be reviewed and finalized by appropriate federal employees.
Policy Development
BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.
Interpretation of Policy/Regulations
Only BPA federal employees may determine the applicability and interpretation of regulations.
CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.
Representing BPA
Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.
CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.
Page 4 of 4 F_0121_API_TEMPLATE_030626
CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX
CONTRACT FULL TIME EQUIVALENT (CFTE)
NON-CRAFT HIRING SAFETY TRAINING MATRIX
Purpose:
The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the *** (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur.
This form is intended only as a reference document for contractors.
BPA Requesting Manager
(Last, First MI)
Heather Jespersen L
Date
05/21/2026
CFTE Job Title
Business Analyst 3
Org
TERO
PPE provided by Supplier or Contractor?
• Yes ☒ No
If yes, list required PPE:
Identify which Supplier or Contractor medical surveillance programs are required, if any*
• Respirator User
• Asbestos
• Lead
• Silica
• Hearing Conservation
• Other: Click or tap here to enter text.
• No Medical Surveillance
*BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, ***, or ***.
Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will:
Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment.
Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier).
Indicate when the mitigation must occur (pre-hire, post-hire, pre-task).
Pre-Hire Training should be completed prior to the CFTE starting their assignment.
Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite.
Pre-Task Training should be completed prior to conducting the associated task.
Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office.
The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance.
BPA provided safety training will be the same training provided to Federal Workers.
For the "General Comments" section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or exposures that are unique to a particular position, work site, or person.
For more information on the PHA process/requirement, reference the Safety and Occupational Health Manual, Safety Management Systems Chapter.
Direct any questions regarding training requirements or issues related to this form to the BPA Safety Training Manager, ***, or ***.
Office & Remote Work/Telework Hazards
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☒
Exposed to a fire in the building
BPA manager will advise of evacuation protocol and designated gathering location. Annual fire drills will be conducted.
B
•☒
•☒
Exposed to an earthquake while in the building
BPA manager will advise of evacuation protocol and designated gathering location.
B
•☒
•☒
Operating office tools (paper cutter, paper punch, staplers, etc.)
None Identified
B
•☒
•Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☒
Performing tasks that may result in repetitive motion injuries, prolonged sitting and computer use
• Optional: SUFS Move Safe (HRMIS 016633)
B
•☒
•☒
Ergonomics
Recognize the hazards and know when it is appropriate to stretch and take breaks; ensure a proper desk, chair, and equipment adjusted at the appropriate level; ensure proper lighting. Any ergonomic assessment to be provided by the supplier.
B
•☒
•☒
Performing tasks that may result in slips, trips or falls such as carrying boxes and walking on stairs or slick surfaces
• Review SOHM Chapter 9
Choose an item.
•☒
•☒ Optional: Slips, Trips & Falls Training (HRMIS 015076)
B
•☒
•
•Adding electronic devices that were not previously part of the home (monitors, chargers, computing equipment, etc.)
None Identified. On-the-job familiarization (if using BPA-issued equipment).
Choose an item.
•
•
•Travel / Field Operation Hazards
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
☒
Driving vehicles on public and/or non-public roads
☒ Review SOHM Chapter 19
B
•☒
•☒ Defensive/Distracted Driving (HRMIS 017057)
B
•☒
•
•Worker operates forklifts
Forklift Certification
Choose an item.
•
•
•
•Worker operates a fire extinguisher
Fire Extinguisher Use
Choose an item.
•
•
•
•Worker operates hand tools
None Identified
Choose an item.
•
•
•
•Worker uses personal protective equipment
Personal Protective Equipment
Choose an item.
•
•
•
•Worker may be exposed to shock and arc-flash hazard
• Shock & Arc Flash Awareness
Choose an item.
•
•
•• Shock & Arc Flash Basic
Choose an item.
•
•
•• Shock & Arc Flash Advanced / Refresher
Choose an item.
•
•
•
•Worker may contact but will not disturb Asbestos Containing Material (ACM) or Potentially Asbestos Containing Material (PACM) 2
Asbestos Awareness
Choose an item.
•
•
•
•Worker required to work in remote areas where bear encounters may take place
Bear Pepper Spray Training
Choose an item.
•
•
•
•Worker exposed to rodent and bird droppings1
Biological/Vermin/Hanta Virus
Choose an item.
•
•
•
•Worker exposed to hot and/or cold environments
None Identified
Choose an item.
•
•
•Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
•Worker exposed to chemicals, such as herbicides or pesticides;
• Herbicide Cert. Ref. 4-hr
Choose an item.
•
•
•• Herb Certification 8-hr
Choose an item.
•
•
•• Hazardous Communication
Choose an item.
•
•
•
•Worker exposed to lead2
• Lead - Awareness
Choose an item.
•
•
•• Lead Worker Training
Choose an item.
•
•
•
•Worker exposed to mercury
None Identified
Choose an item.
•
•
•
•Worker exposed to noise2
• Hearing Conservation (Initial)
• Hearing Conservation (Annual)
Choose an item.
•
•
•
•Worker exposed to silica2
Silica - Awareness
Choose an item.
•
•
•
•Worker works at heights higher than 4'
• Fall Protection, Awareness
Choose an item.
•
•
•• Fall Protection, General
Choose an item.
•
•
•• Fall Protection, Advanced
Choose an item.
•
•
•• Ladder Safety
Choose an item.
•
•
•• Fall Protection, Advanced (TLM)
Choose an item.
•
•
•
•Worker is required to take first aid and may be called on to render first aid for: workers on high voltage lines and/or equipment; worker works in remote areas
First Aid/CPR/AED
(Red Cross or AHA Accredited)
Required only if specified in the API
Choose an item.
•
•
•
•Worker performs work alone in remote areas
Wilderness Adv. First Aid
Choose an item.
•
•
•
•Worker may prepare, transport or receive hazardous materials
• DOT 1: Introduction, Classification, and the Hazardous Materials Table
• DOT 2: Packaging, Labeling, Marking, and Placarding
• DOT 3: Shipping Papers
• DOT 4: Loading and Storage
• DOT: Security for Shipment of Hazardous Materials
• Hazardous Materials: Shipping Lithium Batteries under DOT Exemptions
• DOT Hazardous Material Awareness for the General Hazmat Employee
Choose an item.
•
•
•1 BPA workplace manager to review Hantavirus Prevention Procedure 420-240-1 before performing task.
2 These exposures may require enrollment in a Medical Surveillance Program. Ensure page 1 is marked accordingly.
Other Specific Hazards
Task / Condition / Exposure
Required Training
Contractor (C) or BPA (B) Provided
Pre-Hire Training
Post-Hire Training
Pre-Task Training
•SAMPLE: Worker may make infrequent visits to field locations or substations
Worker complete the PPE assessment in the SOHM to determine need for PPE such as hard hat, safety glasses, hearing protection, safety vests, Arc Flash clothing or steel-toed boots.
B
X
•Click or tap here to enter text.
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Choose an item.
•
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•
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•
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•General Comments
BPA Requesting Manager Comments/Additional Considerations:
Click or tap here to enter text.
F_0139_HIRING_SAFETY_TRAINING_MATRIX_121624About the company
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