Remote Jobs
Business Analyst (IT) - Intermediate (US)
What's your preference?
Job Description
- Req#: 27019457
Employer Industry: Human Resources Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Engage in meaningful work that enhances HR processes and employee experiences
- Collaborate with cross-functional teams and stakeholders
- Supportive and innovative work environment
What to Expect (Job Responsibilities):
- Serve as the HRSD subject matter expert for HR business stakeholders and translate HR process needs into platform requirements and configurations
- Triage, analyze, and resolve HRSD issues, coordinating root-cause fixes
- Manage and optimize the HR case lifecycle, including intake, categorization, and closure
- Partner with the ServiceNow platform team to deliver enhancements, including requirement gathering and testing
- Build and maintain HRSD dashboards and reports to provide insights and recommendations
What is Required (Qualifications):
- 3-7 years of experience supporting HR processes and systems, with at least 2 years hands-on in ServiceNow HRSD
- Strong understanding of HR data privacy, access controls, and compliance requirements
- Proficiency in backlog management, user stories, UAT, and change/release management
- Strong communication and stakeholder management skills across HR, IT, and InfoSec
- ServiceNow certifications (e.g., CSA, CAD, HRSD-specific certifications)
How to Stand Out (Preferred Qualifications):
- Experience with HR portals, catalog items, service items, and HR workflows
- Ability to conduct knowledge transfer and training for HR agents and super users
- Familiarity with continuous improvement processes and roadmap planning
#HumanResources #ServiceNow #RemoteWork #CareerOpportunity #HRTechnology
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.