• Job Description

  Req#: 03cb6da7-7e5b-4557-a976-d06e0c406d50

  Why work for us

  
  

  We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

  
  

  Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

  
  

  Take a look here what it's like to work at Tyro

  
  

  About the role

  
  

  Being a Business Development Executive at Tyro means to represent Tyro's sales team at the highest level, both internally and externally. A Tyro BDE drives growth through the fostering of relationships with key partners, a proven ability to exceed sales KPIs, and delivering a level of service and attitude that embodies our company values. If you are a top performer and love going the extra mile for your customers, your career and brand then we'd love to have you represent Tyro as our newest BDE.

  
  

  Tyro has a strong and ingrained culture built from a collaborative mindset of people that w ant to make a difference. As we continue to explore the forefront of the payments and banking industry we want like-minded people that can harness their experiences to help bring something new to the industry.

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  What you'll do

  • Uphold and contribute to Tyro’s strong risk culture by complying with our policies, completing mandatory training and identifying and managing risks within your day-to-day work
  • Meet and exceed monthly sales targets and scorecard metrics, demonstrating consistent and sustained performance.
  • Making sure that Customer Satisfaction targets with newly recruited businesses are met
  • Build detailed understanding of Tyro and competitor pricing, and can complete cost comparisons and business proposals as required; without assistance.
  • Generate and maintain various external relationships with partners to assist in driving lead referrals.
  • Attend expos and other external events and represent Tyro in a professional manner
  • Generate referrals for new business by fostering strong relationships with new customers
  • Convert Tyro’s partner leads, with detailed reporting back to the BDM on quality for further partnership development
  • Be seen throughout the business as a “sales leader”, and to be leveraged in research and product development.
  • Pro-actively look for opportunities to up-sell Tyro banking products within
  • Proactively seek to expand their knowledge on Tyro’s products and services and stay up to date with any changes
  • Work with on-boarding specialists, customer support, and risk assessment to ensure customers have an excellent on-boarding experience
  • Work collaboratively with Account Management, Marketing and product departments to execute sales strategies as Tyro introduces enhancements to existing solutions and/or releases new products
  • Ensuring that all new prospects understand Tyro’s offerings and products
  • Learn and maintain a high level of industry and competitor knowledge
  • Serve as a brand enthusiast for Tyro’s suite of products & services
  • Coordinate and deliver quality to customers - through admin, email and phone based communication
  • Be a team player within your team. Help your peers so they can help you
  • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

  
  

  What you'll bring

  • At least 2-3 year of polished sales experience (phone based or face-to-face)
  • Knowledge in financial services or tech industry would be desirable but not essential
  • Experience with KPIs and sales targets
  • The ability to build business relationships and manage them effectively
  • Work well with internal stakeholders
  • High level of organisation and attention to detail

  
  

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  Perks & Benefits

  We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more!

  
  

  Our Story

  Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 600 staff, $34 billion in transactions in FY22, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.

  
  

  Values

  Wow the Customer - We love our customers and we want them to love us too.

  Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard.

  Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?"

  Stay Hungry - We ooze passion and determination and we play as a team to win.

  Win Together - We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate.

  
  

  Privacy and Submitting your Application

  By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( www.tyro.com/privacy-policy/ ) and Privacy Statement & Consent for Job Applicants ( www.tyro.com/privacy-statement-job-applicants/ ) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

  
  

  Tyro does not accept unsolicited agency CV’s. Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.

  
  

  We are a Circle Back Initiative Employer and commit to responding to every applicant.

• About the company

  Tyro Payments Limited is an Australian financial "fintech" institution specialising in merchant credit, debit and EFTPOS acquiring.

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