• Job Description

  Req#: 477479

  Company Overview:

  Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.

  Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.

  JOB SUMMARY:

  Responsible for the overall coordination and management of business development and sales activities specifically related to SD Government products and services. Develops, plans, and coordinates sales and account strategies for targeted customers with the sole purpose of driving revenue. Drives sales pipeline, revenue, and customer relationship management (CRM) processes.

  ESSENTIAL DUTIES/RESPONSIBILITIES:

  To perform the job successfully, this individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Satcom Direct (SD) and Satcom Direct Government’s operations standards, established security/safety rules and requirements for attendance. The requirements listed below are a partial list of the fundamental knowledge, skill, and/or ability required to perform the job successfully:

  • Identify and close new business opportunities within the U.S. Government.
  • Execute account management activities such as pricing development, NDAs, teaming agreements, portfolio, and project management.
  • Design customer specific, value-based solutions to ensure that sales objectives for new revenue are attained.
  • Set up regular face-to-face client meetings, proposals and client presentations.
  • Execute the account plan and track performance of successfully closed leads and opportunities within SD Government’s standard reporting tools and CRM.
  • Responsible for Customer Relationship Management (CRM) database management and processes to ensure efficient and effective management of the sector pipeline and customer knowledge.
  • Shape business opportunities to ensure successful bids then respond to requests for proposals in a timely and professional manner.
  • Work collaboratively with the Satcom Direct Government’s management team and customer support teams to continuously improve customer satisfaction and uncover new business opportunities.
  • Maintain an up-to-date understanding of Satcom Direct Government’s market positioning, messaging and strategy.
  • Build industry association relationships with strategic partners and other key contacts, as appropriate.
  • Provide pertinent information about key account, territory and industry changes to the leadership team, focusing on industry opportunities.
  • Review competitor plans, products and services; prepare pricing strategies per customer budgets and procurement methods

  GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:

  • College degree in business administration or equivalent experience is required.
  • In depth experience with satellite communications equipment and services
  • Proven record of selling solutions to the US DoD and Federal Agencies or related experience within the Department of Defense
  • Strong planning, organizational, analytical, leadership, interpersonal, decision making, oral, and written communication skills.
  • Strong negotiation, conflict resolution, and customer service skills.
  • Strong capture management and proposal development skills.
  • An emphasis on Government tactical satellite communications.
  • Demonstrated ability to sell both tangible and intangible solutions in a professional manner.
  • Executive selling skills proven through experience in selling into the U.S. Government
  • Excellent interpersonal skills and demonstrated ability to work within a team as well as independently.
  • Effective and confident decision making and problem-solving skills, especially under time constraints.
  • Ability to maintain confidentiality.
  • Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook.
  • Microsoft CRM a plus.
  • Maintain a Secret security clearance
  • US Citizen

  PHYSICAL DEMANDS:

  While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening and reading, able to lift light objects (

  WORK ENVIRONMENT:

  The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Some overnight travel is required to facilitate work objectives. While at client site locations, if applicable, employee will be required to adhere to the proper safety precautions established by the client while in proximity to their work area, flight-line or maintenance repair center; work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.

  If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 777-3000

  Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

• About the company

  Satcom Direct synchronizes your entire flight operation through premium in-flight connectivity, innovative system solutions, and dynamic data management. We are in the business of making connections. Connect with an expert today to learn how our world-...

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