The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Exeter office. It will report into the Office Head, with day-to-day input from the Operations Coordinator. The role will also be supporting a team of negotiators and the tasks related to onboarding of the properties to sell. This will be a part time position working in the office on Tuesday, Thursday and Friday.

Responsibilities:

• Greet customers in a polite and welcoming manner
• Answer incoming telephone calls
• Take accurate messages and assist with enquiries wherever possible
• Provide keys to contractors
• Maintain a tidy office and reception area
• Prepare the boardroom for meetings when required
• Create new property activity records
• Order land registry title checks
• Register new instructions
• Create template letters and forms
• Accurate generation of sales invoices
• Ensure accurate records are maintained on all reports
• Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements
• Be a trouble shooter with system processes and procedures
• Carry out monthly reporting to assist with performance monitoring
• Create mailers, property brochures, window cards and pitching materials
• Arrange and upload EPCs, photos and floorplans
• Update property listings
• Use of internal systems to search and download imagery
• Oversee look and feel of office in line with central guidelines
• Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required
• Assist with meeting marketing deadlines

Particular Aptitudes/Skills Required

• Prior experience in a business support, administration or front of house role preferred but not required
• Flexibility, adaptability and a co-operative attitude
• Excellent standard of English grammar and spelling
• Calm under pressure
• Diligent and efficient
• Attention to detail
• Self-motivated
• Team player

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Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.