• Job Description

  Req#: 5370141
  Salary : $76,356.80 - $123,926.40 Annually
  Location : Heywood Office and Operations Facility, Minneapolis, MN
  Job Type: Full-Time
  Remote Employment: Flexible/Hybrid
  Job Number: 2026-00225
  Division: Metro Transit
  Department: Bus Transportation Admin
  Opening Date: 06/16/2026
  Closing Date: 6/29/2026 11:59 PM Central
  
  WHO WE ARE
  
  We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.
  
  We are committed to supporting a diverse workforce that reflects the communities we serve.
  
  Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.
  
  How your work would contribute to our organization and the Twin Cities region:
  
  As a Business Systems Analyst for the Bus Transportation Administration department, you will have the opportunity to develop standard operating procedures and training materials. You will also assist with research, data analytics and system testing.
  
  This posting will be used to create an eligible list for 6 months.
  What you would do in this job
  
  
  • Create standard operating procedures (SOP's) for HASTUS and iDash
  • Create training materials and resources for HASTUS and iDash
  • Use research and analytics to conduct projects to support the business needs of the department
  • Assist with system testing and day-to-day operational tasks
  • Reply to internal customer emails in a prompt manner
  • Coordinate with other BSA's to divide tasks in a rapidly changing environment
  
  What education and experience are required for this job (minimum qualifications)
  
  Any of the following combinations of experience in finance, economics, business administration, information systems, computer science, mathematics, statistics, or related field AND completed education in business systems analysis or closely related field:
  
  
  • High school diploma with 4 years of experience
  • Associate's degree and 2 years of experience
  • Bachelor's degree with 0 years of experience
  What additional skills and experience would be helpful in this job (desired qualifications):
  
  
  • Experience in creating and modifying Python scripts
  • Experience using MS reporting tools, including but not limited to Excel and MS PowerBI
  • Modern SharePoint site administration experience
  • Cloud storage or content management experience
  • Experience in MS Power App and Power Automate
  • Experience in SQL Database query
  • Experience in a governmental or public-sector environment (Government Community Cloud)
  • Advanced skill with Microsoft Teams, Video Conferencing Technology, and hybrid meetings
  • Previous or current experience in a similar position
  • Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees
  What knowledge, skills and abilities you should have within the first six months on the job:
  
  
  • Knowledge of goals, operating procedures, workflow and regulations regarding departments functions.
  • Knowledge of workflow analysis and simplification techniques.
  • Intermediate computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point). Proficiency in the use of Crystal Reports or similar application preferred.
  • Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or clients.
  • Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
  • Requires the skill to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information. Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.
  
  What you can expect from us:
  
  
  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work/life balance.
  More about why you should join us!
  
  Additional information
  
  ADDITIONAL INFORMATION
  Union/Grade: Non-Represented/Grade F
  FLSA Status: Non-Exempt
  Safety Sensitive: No
  
  Work Environment:
  Work is performed in a standard office setting; hybrid.
  
  What steps the recruitment process involves:
  
  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We conduct a structured panel interview.
  4. We conduct a selection interview.
  If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
  
  If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
  
  IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.
  
  The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.
  
  If you have a disability that requires an accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us
  We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:
  
  • Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
  • Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
  • Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
  • Dental insurance, life insurance and vision insurance
  The following benefits are provided to all employees as part of working for the Council. You will have access to free:
  • Well@Work clinic
  • bus/rail pass valued at over $1200 per year
  • parking at many job locations
  • fitness centers at many job locations
  • Employee Assistance Program
  • extensive health and wellness programs and resources
  
  01
  
  Applicant Instructions: It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step.I have read and understand the above instructions regarding my application and supplemental questions.
  • Yes
  • No
  
  02
  
  How did you first hear about this job opening?
  • CareerForce Center
  • Community Event/Organization
  • Employee Referral
  • Facebook
  • Glassdoor
  • Indeed
  • Job Fair
  • LinkedIn
  • Metro Transit Bus Advertisement
  • Twitter
  • Website: governmentjobs.com
  • Website: metrocouncil.org
  • Website: metrotransit.org
  • Website: minnesotajobnetwork.com
  • Other
  
  03
  
  If you selected 'Other', please describe where you first heard about this job. If you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title.Type N/A if not applicable.
  04
  
  Please describe your experience with modern SharePoint site administration. Type N/A if you do not have this experience.
  05
  
  Please describe your experience applying mathematics and statistical methods and procedures gained through professional educational training. Type N/A if you do not have this experience.
  06
  
  Please describe your experience with MS reporting tools - PowerBI, PowerAps, PowerAutomate, SQL and Report Builder. Type N/A if you don't have this experience.
  07
  
  Please describe your experience in a government or public sector environment (Government Community Cloud). Type N/A if you don't have this experience.
  08
  
  This position requires collaboration with both internal and external customers. How would you build trust and relationships with people from a variety of backgrounds and cultures?
  09
  
  Describe to us how you have shown commitment to promoting equity in your current or previous position.
  10
  
  The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify the following statement:
  • I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI. I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.
  
  Required Question

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