Employer Industry: State Government

Why consider this job opportunity:
- Salary up to $27.97 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available up to five days per week
- Comprehensive benefits package including health, dental, and vision insurance
- Paid parental leave and generous vacation and sick leave policies
- Engaging work environment dedicated to serving the public and enhancing community well-being

What to Expect (Job Responsibilities):
- Provide support services to the Information Processing Division and Services Management Divisions of the Collection Services Bureau
- Use collections applications to reconcile accounts and administer financial adjustments
- Conduct research and locate payments that have been incorrectly posted to accounts
- Process requests for lien-related information for internal and external customers
- Assist with taxpayer and debtor inquiries and collaborate with private collections vendors

What is Required (Qualifications):
- High school diploma or equivalent educational level
- One year of administrative support experience for Calculations Assistant 6 position
- Two years of administrative support experience, including one year equivalent to a Calculations Assistant 6 for Calculations Assistant E7 position
- Basic mathematical skills and attention to detail for proofreading numerical data
- Ability to work independently and manage assigned duties effectively

How to Stand Out (Preferred Qualifications):
- Experience in a government or public service environment
- Familiarity with collections applications and financial adjustments
- Strong communication skills for interacting with taxpayers and external customers
- Proficiency in Microsoft Teams or similar virtual collaboration tools
- Additional certifications or training in administrative support or finance

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