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Call Center Agent, BAR
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Job Description
- Req#: JR101209
Employer Industry: Higher Education and Community Services
Why Consider this Job Opportunity:
- Salary up to $21.50 per hour
- Competitive compensation with generous paid time off and holidays
- Comprehensive medical, dental, and vision plans, along with flexible spending accounts and wellness offerings
- Commitment to professional development and opportunities for career advancement
- Fully remote position, allowing flexibility to work from anywhere in California
- Chance to make a meaningful impact on the lives of individuals within the California community
What to Expect (Job Responsibilities):
- Provide information to the public about various Air Quality Programs, including the Smog Check Referee and Parts Locator Service
- Maintain up-to-date knowledge of air quality programs to ensure accurate consumer information
- Triage inbound calls and schedule consumer appointments based on their needs
- Assist consumers in determining eligibility for various programs and verify data in the web-scheduler database
- Place outbound calls to remind consumers of their scheduled appointments
What is Required (Qualifications):
- Ability to receive, screen, and schedule consumer appointments over the phone
- High proficiency with database-related software applications and office equipment
- Knowledge of customer service principles and practices
- Strong judgment and effectiveness in working with a technical team
- Must reside in California and perform all work remotely within the state
How to Stand Out (Preferred Qualifications):
- Experience in customer service or call center environments
- Familiarity with air quality programs and regulations
- Strong communication skills and ability to learn quickly
- Passion for equity-minded initiatives and community service
- Willingness to innovate and collaborate within a team
#HigherEducation #CommunityService #RemoteWork #CareerOpportunities #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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