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Job Description
- Req#: CALLC001387
Employer Industry: Contact Center Services
Why consider this job opportunity:
- Salary of $16.50 per hour
- Flexible scheduling options across all seven days of the week
- Opportunity to work remotely from the comfort of your home
- Engage with a diverse range of clients in a supportive environment
- Chance to develop strong customer service skills and advance in your career
- Join a team that values integrity and high-level customer service
What to Expect (Job Responsibilities):
- Manage large volumes of inbound and outbound calls
- Identify and assess customer needs to ensure satisfaction
- Provide accurate and complete information using appropriate methods and tools
- Meet sales targets and call handling quotas as part of the customer service team
- Maintain records of customer interactions and document processes
What is Required (Qualifications):
- Minimum of 1 year of previous high-volume call center experience
- Proven customer support experience or experience as a client service representative
- Strong phone handling skills and active listening abilities
- Excellent verbal, written, and interpersonal communication skills
- Ability to multitask and manage time effectively
How to Stand Out (Preferred Qualifications):
- Experience working with an automatic dialer
- Familiarity with Windows and Microsoft Office
- Pleasant phone demeanor and strong customer orientation
- Demonstrated track record of over-achieving quotas
- Ability to quickly learn new software with provided training
#ContactCenter #CustomerService #RemoteWork #CareerGrowth #FlexibleSchedule
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